New Netflix App - Voice Commands (GONE!)

I was upgraded to the new Anniversary update on my Xbox One yesterday afternoon. Soon after a new Netflix app replaced my existing one. I only navigate around Netflix using my voice so I used my voice to navigate around the app. Nothing was working!
There weren't any GREEN LETTERS in any of the tiles to help navigate around the app! So I picked up the phone:

1. Called Netflix.
2. Netflix support engineer said that voice commands are native to Xbox so I need to call Microsoft.
   
3. Called Microsoft.
4. Support Engineer had me perform the following troubleshooting steps:
   
   1. Clear Disk Storage Cache (x4)
   2. Uninstall Netflix App.
   3. Reinstall Netflix App.
   4. Remove my Xbox profile.
   5. Create my Xbox profile.
   6. Disable Cortana and revert to Xbox commands.
   7. Try voice commands in other applications (Tried in Groove Music - works)
   8. Support Engineer said Netflix is the issue and to call them.
      
      1. Called Netflix support and requested an engineer.
      2. Engineer stated that Netflix only provides API's and that Microsoft wrote app and to call them.
         
         1. Called Microsoft.
         2. Recapped the current situation with a Microsoft Support Rep.
         3. Rep escalated the issue with management and I am expecting a follow up call in the future.
            

Therefore, Microsoft broke all voice commands in the new Netflix app that ships with the Anniversary update. Thank you to all Insiders, preview members and internal QA that did *** in finding this issue as you tested the app.

None of the release notes highlight that this feature is missing.

Now I must have a controller in hand whenever I am in another room to control the Netflix application. First gestures, now this. R.I.P. to multitasking.

:)

 

Netflix App Update

Update:

After restarting the Xbox, the voice commands are working. Nothing highlights with green text like the old app. Anyway, I have to navigate the new Netflix app using a combination of Xbox SmartGlass and voice commands...oh well.....

 

Netflix Update on XBOX ONE

The last Netflix update for xbox one is totally bad. The app can't resume right into a playing video and at startup, if the netflix was the last app I used, it will automatically crash as soon as I'm logged in. This happens even if I turn off the resume
games options in settings. Also 50% of all voice commands are now gone. I know that MS wants nothing to do with Kinect but this is lame. I don't understand how MS allowed Netflix to butcher the app. The same app is on my ps4 is it works amazingly well considering
I have zero voice commands. HELP MS!!

 

Hey Player468950433 -

Thanks for the feedback. If you haven't yet, please be sure to head over to the
Xbox Feedback Site and leave this information there as well. Information/feedback left on that site gets passed along to the appropriate teams.