New Minecraft Launcher gives error when trying to open it

Hi CattyMeowy4Community,

Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you were having issues launching Minecraft Launcher and that you encounter error messages. This is actually a known issue and Mojang Support continues to address this. Please check below the update for this issue (Resources: Known Issues for Game Launches.)

Minecraft Launcher on Game Pass for PC Known Issues (PC)

We understand that some Game Pass members may be experiencing issues accessing the full version of Minecraft Java edition from the Launcher on Game Pass for PC. The Mojang team is working hard to address these bugs to get you back to playing. Here are some of the reasons why you may be having an issue:

• If you are a Game Pass PC/Ultimate owner, there was a bug preventing you from accessing Minecraft Java edition
  

• Please make sure to install the Minecraft launcher on your primary hard drive and not on any secondary or external hard drives.
  

Please check the following links for updates as Mojang continues to address these issues:

1. Here Minecraft | Xbox Support you’ll find troubleshooting tips and links to help pages for the game, info about playing with Xbox Game Pass, and info about playing Minecraft on different platforms.
   
2. We know you may have questions about this new launcher. Mojang has prepared some answers for you here: Minecraft Launcher for Windows – Home
   

Should you need to contact Support for assistance? Submit a request – Home (minecraft.net).

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Troubleshoot the Minecraft launcher error: If you're encountering an error when trying to use the Minecraft launcher, you can try uninstalling and reinstalling the launcher or updating to the latest version. You can also try clearing the launcher cache by following these steps:

Press the Windows key + R to open the Run dialog box.

Type "%appdata%" (without quotes) and press Enter.

Delete the .minecraft folder.

Restart the launcher and try again.

Omg thank u I had a error similar to that where every time I try to open the new Minecraft windows launcher it opens MICROSOFT store and won’t let me use the launcher tab

I did contact support already and they told me to update and get something that I think was called windows media. I am on windows and I'm trying to play Minecraft java edition. I get this error when I open the Minecraft launcher it gives me that error.

Hello Cloud Codes,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

It appears that you are having issue with launching Minecraft game in your Windows device. Let us check on this together and make sure to perform troubleshooting steps to help resolve the issue in a timely manner.

Below are the troubleshooting steps worth trying for:

1. Make sure Windows is up to date

• Press the Start button on the taskbar, type settings, and then select Settings.
  
• Select Windows Update.
  
• On the Windows Update page, select Check for updates to see if any updates are availabl including optional updates for your device.
  
• Once the updates have downloaded, select Install now to start the installation.
  
• Following installation, we recommend that you restart your device so that the latest updates can take effect.
  

2. Download and install Xbox Console Companion app.

• Go to this link: Xbox Console Companion - Microsoft Store Apps
  
• click on Get app on Store
  
• wait for the app to download and install completely.
  

3. Make sure both the Xbox and Gaming Services apps are up to date

• Press the Start button on the taskbar, type store, and open the Microsoft Store app.
  
• Select Library.
  
• Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.
  

4. Make sure you are signed in to the Xbox app and the Store with the same account.

> To make sure your permissions for the game can be validated, be sure to sign in to both the Store and the Xbox app using the same account that was used to purchase the game.

5. Uninstall and reinstall Gaming Services

• Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
  
• In Windows PowerShell, type the following command and press Enter:
  get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
  
• In the same window, type the following command and press Enter:
  start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
  
• Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
  
• Restart your device and try to launch the game again.
  

Additionally, if the issue still persists, follow these steps which is suggested by the game developer support team which can be found through their official site:

Reset the Store:

1. Press the Windows key and the R key simultaneously
   
2. A window will appear. Type in ‘WSReset’ and hit enter
   

Reset and Repair the Minecraft Launcher:

1. Go to the Start Menu
   
2. Right click on the Minecraft Launcher
   
3. Select ‘More’
   
4. Open ‘App Settings’
   
5. Within these settings, click on ‘Repair’ and ‘Reset’
   

For your reference, see:

• Troubleshoot issues with the Xbox app for Windows | Xbox Support
  
• Minecraft Launcher Troubleshooting FAQ | Minecraft Help
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator