new Jigsaw collections will not load

Discus and support new Jigsaw collections will not load in XBoX Games and Apps to solve the problem; Newly selected Jigsaw Collections will not load. they get to approximately 80% and then they hold up. I see this same issue reported by others.... Discussion in 'XBoX Games and Apps' started by FlipperSteam674, Apr 8, 2018.

  1. FlipperSteam674
    FlipperSteam674 Guest

    new Jigsaw collections will not load


    Newly selected Jigsaw Collections will not load. they get to approximately 80% and then they hold up.

    I see this same issue reported by others.

    :)
     
    FlipperSteam674, Apr 8, 2018
    #1
  2. DrewBorrett
    DrewBorrett Guest
    Microsoft Jigsaw

    Not fixed yet! I'm luckier than you two since my coins/points haven't disappeared ... yet ... which is a relief since I have just shy of 40,000 of them ... but Jigsaw crashes every time I try to load the downloadable collections to select new collections.
     
    DrewBorrett, Apr 8, 2018
    #2
  3. CaptNEMOrc
    CaptNEMOrc Guest
    It is not possible to download new jigsaw collections

    It is not possible to download new jigsaw collections
     
    CaptNEMOrc, Apr 8, 2018
    #3
  4. Mister Getafix
    Mister Getafix Guest

    new Jigsaw collections will not load

    Hi there.

    Let's have you sign out of your account on the Xbox app, then use the following steps to reset both the Xbox app and the Jigsaw app:

    1. Open the settings app.
    2. Navigate to System/apps.
    3. In the system sub-menu, navigate to Apps and Features
    4. Search for the app in question.
    5. After selecting the app, select advanced options.
    6. Tap reset.
    7. You may now re-open the app once more and sing in.

    Post back and let us know how that goes!
     
    Mister Getafix, Apr 10, 2018
    #4
  5. BGCSOCAL Win User

    Not Getting Owned Puzzles to download

    New wrinkle: This afternoon when I loaded the jigsaw software, I got one of those web pages telling me there was a new collection called Camping. When O went to dlownload the collection (thinking I could download the others as well, I still get the message
    that there are no new collections.
  6. Mister Getafix Win User

    new Jigsaw collections will not load

    Hi there.

    Let's have you sign out of your account on the Xbox app, then use the following steps to reset both the Xbox app and the Jigsaw app:

    1. Open the settings app.
    2. Navigate to System/apps.
    3. In the system sub-menu, navigate to Apps and Features
    4. Search for the app in question.
    5. After selecting the app, select advanced options.
    6. Tap reset.
    7. You may now re-open the app once more and sing in.

    Post back and let us know how that goes!
  7. Jon_K_H Win User

    Solitare games

    Yesterday and today both Solitaire and Jigsaw will not come up, Get the solitaire collection main page and the jigsaw collection main page and they just stay there. I tried unloading Solitaire and then re-loading and nothing changed.
  8. Mister Cizl Win User

    How can I get new collections of puzzles for Jigsaw Jam?

    Hey ZonateChalk421! You can purchase new collections in the classic jigsaw, the collections in jigsaw jam are the only ones available in that section. Thanks!
  9. Craftwinder Win User

    Ab dem 1.1.17 kann ich die täglichen Herausforderungen nicht mehr spielen! Nur Werbung wird geladen

    The same thing happened to me on 31st December - no more daily challenges. They start to load (seemlingly) then it just switches off Jigsaw altogether!

    Jigsaw collections work as usual, but not Daily Challenges.
Thema:

new Jigsaw collections will not load

Loading...

  1. new Jigsaw collections will not load - Similar Threads - Jigsaw collections load

  2. Jigsaw Puzzle Daily Challenges

    in XBoX Games and Apps
    Jigsaw Puzzle Daily Challenges: I am playing the daily challenges in the Microsoft Jigsaw Puzzles. I can see at the bottom of the screen what the month progress is and how many coins. BUT I have NOT received that many coins and...

  3. Microsoft Jigsaw issue

    in XBoX Games and Apps
    Microsoft Jigsaw issue: I paid for a premium subscription to Microsoft Jigsaw because I don't like the ads. However when I start it up, the ads are still there. I click the comment that says "upgrade to premium" and it...

  4. Microsoft Jigsaw puzzles no longer available offline

    in XBoX Games and Apps
    Microsoft Jigsaw puzzles no longer available offline: I have lots of jigsaw puzzles in Microsoft Jigsaw, which I've downloaded with gold earned, and most are now no longer available offline. If I'm on the internet, the puzzles are still there....

  5. Microsoft Jigsaw won't download

    in XBoX Games and Apps
    Microsoft Jigsaw won't download: Microsoft Jigsaw won't download any new purchased puzzles or daily challenges - for a very very long time now. PLEASE fix this. 98c9502b-effa-4dd7-b725-c8ef41667040

  6. How to turn off music after puzzle completion in Microsoft Jigsaw, settings do not allow...

    in XBoX Games and Apps
    How to turn off music after puzzle completion in Microsoft Jigsaw, settings do not allow...: When I had to de-install and re-install Microsoft Jigsaw the Settings do not allow for turning off the volume on the music that plays after the puzzle is completed. The button at the bottom which...

  7. Get rid of Jigsaw ads.

    in XBoX Accessibility
    Get rid of Jigsaw ads.: Jigsaw works just fine, but for years I have paid the fee to eliminate ads. Now suddenly that does'nt work. When I click on Upgrade, a window appears that lets me choose a monthly or yearly fee,...

  8. How can i sync log off mode data for microsoft jigsaw to logon mode.

    in XBoX Accessibility
    How can i sync log off mode data for microsoft jigsaw to logon mode.: I have been playing Microsoft jigsaw for few years. I recently noticed that when I log in to my xbox account, my downloaded puzzles and progress data played in logged off mode are lost....

  9. Is it my imagination, or is there an inordinate amount of bots in the Magic Jigsaw...

    in XBoX Games and Apps
    Is it my imagination, or is there an inordinate amount of bots in the Magic Jigsaw...: I've been playing magic jigsaw for a while, and started working puzzles for the leagues, just for fun. I've noticed quite often lately that a lot of the "names" are just random letters and numbers...

  10. Microsoft Jigsaw will not download daily games or collections. What can I do?

    in XBoX Games and Apps
    Microsoft Jigsaw will not download daily games or collections. What can I do?: This just started a few days ago. e59169e3-c5a4-41ed-b730-462d0d5cbc1d