New issue with Xbox Elite controller and accessories app

Discus and support New issue with Xbox Elite controller and accessories app in XBoX Games and Apps to solve the problem; Recent issue surfaced wither with the new elite controller dropping or update on the xbox console. You all know that one of the benefits of having an... Discussion in 'XBoX Games and Apps' started by Nutella TM, Jan 14, 2020.

  1. Nutella TM
    Nutella TM Guest

    New issue with Xbox Elite controller and accessories app


    Recent issue surfaced wither with the new elite controller dropping or update on the xbox console. You all know that one of the benefits of having an elite controller is all the customizing you can do in the Accessories App. You can make as many profiles
    as you want and assign 3 onto the newest Elite controller and toggle between them. Well when having more than one profile signed in on the console and switching between them the profiles completely break and don't work. On either accounts, sometimes I'm able
    to fix it when messing around a bit but not clear on what actually fixes it. This is a new issue within the last couple months and the release of the newest Elite controller. It's very frustrating especially when it comes to competitive games, as I personally
    have messed with my sensitivity curves on my sticks and when they do not work it throws off my aim. This issue honestly makes the purchase of my elite controller almost obsolete as other controller have paddles and for much cheaper. I have made profiles on
    both accounts as well with the same exact settings assigning them to my controller on both accounts in an attempt to fix the issue but this doesn't seem to fix anything. I would really like this to be resolved!

    Also another side note and another issue, when joining parties on multiple accounts audio will sometimes cut out completely and also not let the person talk almost as if they aren't in the party at all. Only fix is to leave the party on both and joining
    first on the one that had the problem.

    :)
     
    Nutella TM, Jan 14, 2020
    #1
  2. Jomari Arc Win User

    Elite Contoller community configurations

    Hi,

    It appears that the issue is specifically with your Xbox Elite Controller. Here is a

    link     on how to use the Xbox Accessories app to configure your Xbox Elite Wireless Controller.

    We'll keep an eye on your response.
  3. XBF Crystal P Win User

    Elite Controller Paddles Not Working

  4. XBF Amber M Win User

    How to reset your elite controller

  5. XBF Crystal P Win User

    Xbox one Elite controller profile switch

  6. XBF Crystal P Win User

    Devices and Accessories

    Hi there Volcannon,

    Thanks for reaching out. I'm sorry to hear about the issue with creating slots/profiles for the accessory device. What accessory are you working with? (Xbox One wireless controller, Xbox One Elite wireless controller, Adaptive Controller)

    I recommend taking a look at the following troubleshooting articles:


    Try this out and let us know the results.
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New issue with Xbox Elite controller and accessories app

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