New headset that doesn’t work????!!

have you checked your controller or adapter? or do you want to update the controller?

Hi God of the Park,

Sorry to hear you are having issues :-( What headset is it and how are you connecting it to your Xbox? The more information you provide, the easier it will be to help point you in the right direction

Hi

you have to go the xbox accessories app its should tell you and what kind brand of headset did you buy and is it compatible with xbox?

what kind of headset is it? some headsets that you buy sometimes have a faulty spark makes your controller not function. Also some headsets that you buy that are not from Xbox, Like if you buy a Sennheiser headset like I did, it doesn't want to work properly.
makes sure you look at the description before buying a new headset.

I’ve changed the audio settings and even removed the headset mic from the headset but that doesn’t work