New game code saying it was already used. I have a receipt and the game was in shrink wrap. ...

Discus and support New game code saying it was already used. I have a receipt and the game was in shrink wrap. ... in XBoX Games and Apps to solve the problem; We gave my son Dragonball 2 for Xbox One. We purchased it on 4/14/2017. He received it for Easter. Xbox Live membership is current. When he tried to... Discussion in 'XBoX Games and Apps' started by SnakiestChart71, Apr 16, 2017.

  1. SnakiestChart71
    SnakiestChart71 Guest

    New game code saying it was already used. I have a receipt and the game was in shrink wrap. ...


    We gave my son Dragonball 2 for Xbox One. We purchased it on 4/14/2017. He received it for Easter. Xbox Live membership is current. When he tried to redeem the code, he got the error that the code was already redeemed. What are our options, how can we resolve
    this issue?

    Thanks

    :)
     
    SnakiestChart71, Apr 16, 2017
    #1
  2. Eggnogga
    Eggnogga Guest
    Bioshock $9.99 - DotW

    @US -- 1) What online pass are you talking about?! 2) It's $9.99 and you didn't have to get up off your couch to buy/play it. 3) Gamestop is notorious for selling "new" games, with the shrink wrap peeled off. The only time I ever got a game w/ the
    shrink wrap still on it, was on the day of release for that game.
     
    Eggnogga, Apr 16, 2017
    #2
  3. IsaacClarkeSNL
    IsaacClarkeSNL Guest
    Grr.

    I agree. I do buy used a good amount, but when I buy new, I better get what I pay for. I haven't had a problem at my GameStops, they usually are shrink wrapped and have the sticky seals even inside the shrink wrap.
     
    IsaacClarkeSNL, Apr 16, 2017
    #3
  4. Smwutches
    Smwutches Guest

    New game code saying it was already used. I have a receipt and the game was in shrink wrap. ...

    You can try contacting support to see if there is anything they can do, otherwise, you would need to try taking it back to the retailer you purchased it from for an exchange. 1-800-4my-xbox if you're in the US/Canada or
    Contact Us | Xbox Support
     
    Smwutches, Apr 16, 2017
    #4
  5. Smwutches Win User

    New game code saying it was already used. I have a receipt and the game was in shrink wrap. Options?

    You can try contacting support to see if there is anything they can do, otherwise, you would need to try taking it back to the retailer you purchased it from for an exchange. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us
  6. Eggnogga Win User

    Bioshock $9.99 - DotW

    @US -- 1) What online pass are you talking about?! 2) It's $9.99 and you didn't have to get up off your couch to buy/play it. 3) Gamestop is notorious for selling "new" games, with the shrink wrap peeled off. The only time I ever got a game w/ the
    shrink wrap still on it, was on the day of release for that game.
  7. IsaacClarkeSNL Win User

    Grr.

    I agree. I do buy used a good amount, but when I buy new, I better get what I pay for. I haven't had a problem at my GameStops, they usually are shrink wrapped and have the sticky seals even inside the shrink wrap.
  8. Burnin TODI Win User

    Xbox ONE Disc-less play idea

    ^Doesn't that method allow the unscrupulous to prey on the little kids? Install game, use code...put everything back in case, shrink wrap....sell to the "suckers"
  9. VisualRobin1288 Win User

    call of duty ghosts season pass which is in included in the harden edition for xbox 360 does the code expire?

    Yes it is possible, if you did not buy the box game used and the code was used by the owner in front of you.
    even if the photo show it sealed in the shrink wrap still and never opened
Thema:

New game code saying it was already used. I have a receipt and the game was in shrink wrap. ...

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