New external hard drive recognized for media - won't format for games and apps.

Hey guys, so I originally bought an external hard drive to store movies and tv shows on for my mac. That worked great and I plugged it into my xbox 1 and used the media player app to watch them. That worked great as well. Then I found out I could format
the hard drive for games and apps to store games on there. So I did that, but now I want to go back to the media player to watch my movies and it won't recognize the hard drive. My mac now won't recognize it either. Did I lose all my movies and tv shows? Thanks
for any help !

That hard drive must be designated as a media drive. Not formatted as Xbox drive. Because Xbox recognizes SSD it immediately recognizes it as a media drive. Here is troubleshot for external
hard drives. Have you tried to start movies from USB drive? Remember, in settings on your Xbox that drive must be designated as a media drive. You can try reformated it again on your PC and then plug it in again on Xbox. One other thing. If your HDD is
recognised as media drive on your Xbox, you can format again on your Xbox and set it as media drive again. System/storage - select your media drive and pres a. Then formate it as media drive again. And finally, the question that supposed to be first. Is your
HDD recognized as a media drive? Is it recognized at all?

Have you tried to change USB ports to plug it in? And last, try a power cycle console described here on the bottom of the page and try plug
back in your HDD.

Hi there EvanZook,

Thanks for reaching out here in Xbox Forums. I understand there is a question with formatting an external hard drive. Unfortunately, formatting an external hard drive will remove what is saved on the HD.

When you first connect, Xbox will prompt you to format your device. You can use it for Xbox games and apps, or for personal media such as pictures, music, and video. (Xbox will treat devices that don’t meet the above requirements as media storage.)

If your Xbox doesn’t recognize your external drive, see Troubleshoot external storage detection on Xbox One.

Note Xbox will recognize only two external drives at one time.

If you cancel formatting when you connect a storage device, you can set it up later:

1. Press the Xbox button to open the guide and select System >
   Settings > System > Storage.
2. Select your device, and then select Format for games & apps.

Hope this helps.

ok so I just took the brand new WD 6TD my book external hard drive out of the box, connected it by the usb cord into the usb port on the console and for some reason the console recognized it as a media storage devise for music and pictures. It did not let
me format the drive or choose to use it to store my saved games. I then connected the drive to my windows pc that is using windows 8.1 and formatted it and when I re-connected the drive to my xbox one console it still recognized it as a media drive. I have
no idea why it is doing this.

Hi

Not it is not possible to do this when you first plug the external hard drive into the console it will format the drive and use all of it for games/apps if fast enough if it's not fast enough it will use it as a media drive.