New Design Lab Controller Availability?

Are you referring to Design Labs controllers or the standard controller?

Design Labs controllers are only shipped to certain regions.

Standard controller will be available in any region that the console is sold in.

I would love to design my own custom controller, unfortunately for me the design lab feature is not available in my region.

Currently there's no word on if Elite controllers will ever be a part of design lab. I would think that they might be focused on getting the design lab available to more regions. But you can always add your feedback over at feedback.xbox.com.

К сожалению, контроллеры Design Lab доступны не во всех регионах. Если сайт недоступен для вашего региона, то заказать их будет невозможно.

[Mod Translated - Unfortunately, Design Lab controllers are not available in all regions. If the site is not available for your region, it will be impossible to order them.]

I take it you are trying to use the Xbox Design Lab? Try to contact support and say you're having trouble with the controller design lab. Or see if there is a support page/email/number on the controller design lab website.