new dashboard stuck on applying updates

happend to me as well power cycle a few times mine took 3 before it finaly took the update, but make sure you give it a few mins to make sure its actuly stuck and not just being slow!

Mine is stuck in applying update. I've tried the system tool but its stuck again in applying updates. Won't do reset either.

Hello Andreas,

You most likely are in need of a repair then. Since you did offline update a week ago and was having issues with that. You can go to
device support, to see if in warranty and also set up a repair. You can also request a call from support to help set up
a repair. Another option if you have a Microsoft store close to you, can take the console there and see what they can do.

When you go to Contact Us to get it to request a chat follow these steps:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Xbox Forum Team

Yes i had the same problem one week ago.I solved it with offline update after many attempts.Today i have the same problem,the update stucks at 58%.At troubleshotting page i dont have the option for offline update.

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with a system update on your Xbox One S. I recommend you take a look at this helpful support article.

I need help with system updates on my Xbox One. Try some of the steps listed within and let us know with a reply how it geos.