New controller not working…

Discus and support New controller not working… in XBoX on Consoles to solve the problem; Microsoft has abysmal customer service. My new series X controller doesn’t work out of the box. I cannot add it to my account to facilitate a return,... Discussion in 'XBoX on Consoles' started by BOHDAR, Aug 11, 2022.

  1. BOHDAR
    BOHDAR Guest

    New controller not working…


    Microsoft has abysmal customer service. My new series X controller doesn’t work out of the box. I cannot add it to my account to facilitate a return, and the replacement form was just returned to me because, “our tools arent working.”

    I need you guys to return this controller and give me a new one that works.
    New controller not working… [​IMG]

    :)
     
    BOHDAR, Aug 11, 2022
    #1
  2. Francia J. Win User

    New controller not working…

    Hi, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Just a friendly reminder though that we here can't create an order for you, but I can help you in making this possible. You can request a replacement for your controller by signing in to this link and submitting the controller's serial number:

    https://support.xbox.com/help/hardware-network/...

    After you have successfully completed the replacement order the shipping label will be sent to you within 24-48 hours.
  3. BuffaloBuns Win User

    Xbox One Chat Headset not turning on

    BOught a stereo headset as well as a new controller. wouldn't you know- the old headset works fine with the new controller and the new headset doesn't work with old controller.

    Problem- DEAD controller headset port.
  4. THOMAS WARWICK1 Win User

    Controller not working on pc

    It’s the newest Xbox controller.

    My old Xbox controller worked via a usb cable but this new one won’t.

    Both controllers official Xbox

    Thank you for your reply. Is it the new controller that doesn’t work on windows 10? That’s a shame I’ve bought a new controller for nothing 😪
  5. DominumStige Win User

    New controller not working with headset

    Hi!

    Try checking if there is an
    update     available for the controller and try again connecting the headset.
  6. AquarrzSudnnym Win User

    headphones not working with new controller

Thema:

New controller not working…

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