New Controller, Headsets Don't Work

Discus and support New Controller, Headsets Don't Work in XBoX on Consoles to solve the problem; I bought the new xbox one controller so that I would not have to use the clunky adapter anymore and so that I could take advantage of the new built in... Discussion in 'XBoX on Consoles' started by Strifeborn, Jul 1, 2015.

  1. Strifeborn
    Strifeborn Guest

    New Controller, Headsets Don't Work


    I bought the new xbox one controller so that I would not have to use the clunky adapter anymore and so that I could take advantage of the new built in "mic monitoring" feature which only seems to work if you have the new controller.

    The good news is, the mic monitoring works flawlessly so obviously my microphones are working (I have tried 5 different headsets) and are compatible, however nobody else can actually hear me in party chat either in games or through the app. The chat ring
    will not light up, however the ring is there which means that the system recognizes a microphone AND since I can hear myself (mic monitoring) it obviously works.

    So why the heck can't I actually chat in party? This is the whole reason I bought this "great" new product. Please help.

    :)
     
    Strifeborn, Jul 1, 2015
    #1
  2. BuffaloBuns
    BuffaloBuns Guest
    Xbox One Chat Headset not turning on

    BOught a stereo headset as well as a new controller. wouldn't you know- the old headset works fine with the new controller and the new headset doesn't work with old controller.

    Problem- DEAD controller headset port.
     
    BuffaloBuns, Jul 1, 2015
    #2
  3. GHZone
    GHZone Guest
    XBOX 360 headset

    Their is no mute button, either the two headsets don't work or the port where the mic plugs into on the controller doesn't work anymore, you can either try the headsets with another controller or buy a new headset.
     
    GHZone, Jul 1, 2015
    #3
  4. New Controller, Headsets Don't Work

    check in settings/devices and accessories if the controller is assigned to your gamertag if its not this often causes the party app not to recognise a mic being present.

    after that its trial and error for the volume and chatmixer also present in the devices/accessories/ wireless xbox one controller on the far left row the last 2 options ( these only appear if you have the new controllers with the built in 3.5mm jack ).

    at this point i should mention that the party app had serious issues since a long time, mostly the connection in the party is stabilised after 20 to 30 seconds after connection then you can obviously talk or hear ppl. for some a simple disconnect and reconnect
    to the party works also. and if the above steps all dont work, get your controller replaced it is still under warranty and hope the next one wont do the same.
     
    MadCheese1337, Jul 1, 2015
    #4
  5. GHZone Win User

    XBOX 360 headset

    Their is no mute button, either the two headsets don't work or the port where the mic plugs into on the controller doesn't work anymore, you can either try the headsets with another controller or buy a new headset.
  6. BuffaloBuns Win User

    Xbox One Chat Headset not turning on

    BOught a stereo headset as well as a new controller. wouldn't you know- the old headset works fine with the new controller and the new headset doesn't work with old controller.

    Problem- DEAD controller headset port.
  7. Vicious Possum Win User

    So...My Headset Is Now Rendered Useless?

    Don't worry...someone will make an adapter for current headsets to work with the new controller.
  8. JaredPeltier Win User

    headset

    The headset is brand new. I have trued 4 controllers none of them work. The headset works on my laptop. The microphone with the criss through shows whether or not i have a headset plugged into a controller. Headsets have worked in the past on these controllers.
    Believe it to be a microsoft issue. Many people complaining about the same issue online.
  9. wilsman Win User

    Headset work only when the Controller USB cable conected

    Yes. As soon as the controller is in "wired" mode the headset works fine(audio in and out), But when in "wireless" mode "voice coming out of the headset" works but "voice coming into the headset" doesn't work. Maicrosofiti BR, did you say when you bought
    a new controller the wireless now works fine with the headset?
Thema:

New Controller, Headsets Don't Work

Loading...
  1. New Controller, Headsets Don't Work - Similar Threads - Controller Headsets Don't

  2. Wireless headset and controller keep disconnecting

    in XBoX on Consoles
    Wireless headset and controller keep disconnecting: My wireless headset is keeps making a popping noise constantly and doesn’t stop, and then it disconnects and then reconnects. My controller would disconnect and then reconnect. I have used...
  3. Xbox series x headset sound cuts out followed by controller disconnecting

    in XboX Insiders
    Xbox series x headset sound cuts out followed by controller disconnecting: Hi community, I just bought a new Series X and I've experiencing constant connection loss between my wired headset (JBL quantum 100, I think) and my xbox, sometime, if I'm using the headset it...
  4. Headset microphone doesn't work when connected to a XBox Series X controller - Windows 11

    in XBoX on Consoles
    Headset microphone doesn't work when connected to a XBox Series X controller - Windows 11: I've recently upgraded to Windows 11 and now when I connect my Headset to my Xbox Series X controller the microphone no longer works. I did the same as I did on Windows 10. I connected the USB C...
  5. My Xbox controller and headset keep periodically disconnecting from my Xbox one x. I just...

    in XBoX on Consoles
    My Xbox controller and headset keep periodically disconnecting from my Xbox one x. I just...: I’ve tried some of the things other sources have told me to do to fix it and none of them have worked. d4b9ec58-1587-42e3-bd27-30d62116ada2
  6. Controller disconnects when headset is plugged in

    in XBoX on Consoles
    Controller disconnects when headset is plugged in: Hi, my daughter is trying to play my xbox one when she plugs a headset in it works OK in the fortnight lobby but as soon as a game loads it disconnects the controller. Any ideas? Thanks...
  7. My Xbox Controller and headset are constantly disconnecting from my Xbox and I don’t know...

    in XBoX on Consoles
    My Xbox Controller and headset are constantly disconnecting from my Xbox and I don’t know...: Can anyone Help me the disconnecting is CONSTANT it doesn’t stop at all a0a1dc9f-61de-404a-a213-d12b65c72cdb
  8. Xbox Wireless Controller issues with wireless headset (Windows 10)

    in XBoX on Consoles
    Xbox Wireless Controller issues with wireless headset (Windows 10): So I just bought an Xbox Wireless Controller and a wireless adapter, since my PC does not support Bluetooth. Whenever I am using it without my headset, everything is fine, but as soon as I turn on...
  9. Both my controller and my headset have started to not connect to my xbox series x

    in XBoX on Consoles
    Both my controller and my headset have started to not connect to my xbox series x: EverytimeI try to connect my controller and Bluetooth xbox headset to my xbox its just doesn't work f8f763ee-d568-4cde-8e12-af4b6f0d075a
  10. Why do I lose Atmos surround sound when I plug a headset into my wired controller?

    in XBoX on Consoles
    Why do I lose Atmos surround sound when I plug a headset into my wired controller?: The moment I plug my headset in to my Razer Wolverine V2 controller the sound mode on my XBOX changes the audio output to stereo uncompressed. The sound output cannot be changed back to any type...