New controller 5.11.3118.0 firmware downloaded after build update. Where's its update notes?!

im on firmware 5.11.3118.0 for xboxc series S controller - latest, been on for weeks, before the problems with constantly disconnecting & reconnecting to the console after the latest console update about 2 weeks ago.

series S

OS10.0.22000.3055

Shell 2111.0.2112.11002

tried the controller firmware rollback via xbox assist, when you check the firmware it just says something went wrong - its on the latest firmware.......

Hi Jen,

Thank you for keeping us updated. After doing some research on the matter I have found that the Astro A50's had an auto firmware update a few days ago about the same time the public Xbox One system update was released on 4/16/19 and then there was a preview
update for Alpha ring members on 4/19/19 where a known issue was found from the public update that headsets are not being assigned to profiles as noted on this link:

https://news.xbox.com/en-us/2019/04/19/april-19th-new-preview-alpha-skip-ahead-1910-update-1910-190416-1920/

On the Astro subreddit, I have found a large thread where users in the preview program are having this issue after the headset downloaded it's recent firmware version. Other's are having this same issue on PC as well so I think the issue lies with the headset's
firmware not working with the current Xbox system build. Here is the thread for reference:

https://www.reddit.com/r/AstroGaming/comments/bfcm1t/astro_a50_xbox_one_gen_3_recent_firmware_update/

I personally have Astro A50's, my Xbox is not in the Insider program, it has the recent public build, and I have not plugged my headset into my laptop to download this firmware update that seems to have started this problem from the command center software
so I have not experienced this issue personally. Seeing this going around, I'll probably wait on downloading this firmware update to my headset to avoid this issue. In the meantime, I found a thread that has the file for the previous firmware update which
you can then manually update to your headset through the command center program and then hard reset the headset and Xbox and everything should be back to normal. Here is that thread for reference:

https://www.reddit.com/r/AstroGaming/comments/bfflx2/old_firmware_for_astro_a50_gen_3/

It appears that the new headset firmware does not want to get along with the new Xbox One system update. However, the old headset firmware does, since the workaround I posted above using the older firmware for the headset with the new Xbox One system update
seems to work for now until Astro can release an updated firmware to work with the Xbox's newest OS version.

I hope this helps!

Hi Codi,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues with your controllers where they get disconnected from your Xbox console. After your console update, did you update your controller's firmware as well or it's already updated prior the system update of your console?

Reasons I asked is because if your controller is having Bluetooth-related issues after a firmware update, you can choose to revert your controller to an earlier firmware version to correct the problem.

On your Xbox console, press the Xbox button to open the guide, and then go to Profile & system > Xbox Support > Get help > Help topics > Hardware & networking > Controllers > My Xbox controller has connection issues after the last update. Select Check your controller’s firmware to open the controller firmware reversion screen in the Xbox Accessories app, and then follow the instructions in the app.

Note: You can also use this link to revert your controller’s firmware on a Windows device. You will need to have the Xbox Accessories app for Windows installed for the Check your controller’s firmware link to work. If you don’t have the app, get it here: https://aka.ms/xboxaccessoriesupdateapp

Regards,

Alvaro

I'm going to assume you did the controller firmware update when the latest release pushed to your console? If you didn't give it a shot and see if it helps. There is also an update in the April preview to address two issues with the previous controller
firmware:

*NEW CONTROLLER FIRMWARE UPDATE*

Update to help address controller disconnect issues.

Update to help address headset adapter audio quality.

That is from the release notes in the forums and since applying the update to my controller, I haven't had any issues with this since. So if you have the latest firmware applied hang in there, and when the April preview goes GA, try updating it and see
if it resolves the issue at that point .

Hi Paul,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues with your controller after updating its firmware. The latest Xbox controller firmware update may affect Bluetooth connectivity and performance with some devices. If your controller is having Bluetooth-related issues after a firmware update, you can choose to revert your controller to an earlier firmware version to correct the problem.

On your Xbox console, press the Xbox button to open the guide, and then go to Profile & system > Xbox Support > Get help > Help topics > Hardware & networking > Controllers > My Xbox controller has connection issues after the last update. Select Check your controller’s firmware to open the controller firmware reversion screen in the Xbox Accessories app, and then follow the instructions in the app.

Note: You can also use this link to revert your controller’s firmware on a Windows device. You will need to have the Xbox Accessories app for Windows installed for the Check your controller’s firmware link to work. If you don’t have the app, get it here: https://aka.ms/xboxaccessoriesupdateapp

Regards,

Alvaro