New Console same problems

Hey Nkosana23, that begs the question, how do you power cycle the Xbox series x? Please help me Microsoft. Please let me know.

Hi. My name is Brilliant, an independent advisor, happy to assist.

Here are a few tips to troubleshoot your issue:
1. Check for known issues with games and apps.
2. Restart the game or app.
3. Power cycle your machine.
4. Test your network connection.
5. Try using a different profile.
6. Remove and re-add your profile.
7. Update your console operating software.
8. Factory reset your console to default settings.

For more details on the above kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

I hope this helps resolve your query.

you can get eveything recovered with a licence transfer and then redownloading so you wont have to purchase the dlcs again aslong as you recover the same gamerag that bought the dlcs

Or you could get a transfer cable instead of doing all the manual work. Also don't forget to perform the license transfer as well. The link below will help you get started on it.



http://forums.xbox.com/xbox_forums/xbox_support/f/27/t/46093.aspx

You will just have to re download the profile onto the new xbox and go to purchase history under the account section on the xbox so youi can re-download evething.