New console - having a number of issues...

Discus and support New console - having a number of issues... in XBoX on Consoles to solve the problem; I purchased a new XB1 about three weeks back, absolutely loving it so far (especially with the number of awesome new games this month!), but I have a... Discussion in 'XBoX on Consoles' started by SpaceTimeBeaver, Nov 12, 2014.

  1. New console - having a number of issues...


    I purchased a new XB1 about three weeks back, absolutely loving it so far (especially with the number of awesome new games this month!), but I have a few issues, I'm not sure if they're known bugs or if I have a faulty console so thought it would be sensible
    to ask here before pestering someone on support chat...

    1. My consoles fans spin up immediately after turning the console on, and then remain on most of the time... even if I'm just watching a video

    2. Although I'm still signed into my account every time I wake the console the friends list section says that I'm offline and need to sign in, the only way to resolve this is for me to reset the console

    3. At night I can hear the hard drive, it makes a slight clicking noise... it's quiet, but noticeable

    4. More recently (especially with Halo) I get an error message saying that it took too long to launch the game and to try again, the only way to fix is to hard reset the console

    The majority of these seem to be software issues, but I'm a little concerned that they might actually be a result of a fault HDD, any help / suggestions here would be appreciated New console - having a number of issues... :)

    :)
     
    SpaceTimeBeaver, Nov 12, 2014
    #1
  2. A number of DLC issues.

    I've been having repeated issues with trying to download content from the Rock Band Network. On rare occasions I can get purchased content to download, but 9 times out of 10 I'll have my download stop between 50 and 80% and give me the 'can't download' message.
    This issue I thought I'd solved by chatting with Xbox support, but it keeps happening. What's more, it seems that the corrupted files that get into the hard drive are preventing me from getting into my storage to delete them, making the process very long and
    agonizing. These problems are also causing my xbox to be unable to read games while the corrupted files are on the hard drive. Though I've been able to get through these issues on my own through trial, error and patience, I would really like to know how to
    keep these errors from happening. I've done all I can think of, including reading the support forums and chatting with Xbox support.
     
    DIECAST FANTASM, Nov 12, 2014
    #2
  3. Xgd3 sucks

    That program was to exchange a very small number of original SKU consoles. It's having issues because the data on the new disc format is stored in a different way and your laser has worn out to the point where it can't read it anymore. All lasers wear
    out given enough time and usage.
     
    VisageOfAnAngel, Nov 12, 2014
    #3
  4. Saeleth Win User

    BRAND NEW XBOX ONE X FREEZING UP

    Hi there,

    It could be any number of things causing the freezing up, while I would normally provide a number of trouble shooting steps, given that this console is literally brand new within the last week I would advise take it back and exchange it for a new console.
    Honestly for the money you paid there is no reason to not have it working out of the box and the X typically doesn't have issues to speak of.
  5. BigBoss1103 Win User

    Have reference number with account issue REFERENCE NUMBER 1239279035

    Hi thanks for reply but this is what I was told to do after chat call and that someone from xbox live will look at it? Do you know if there is an email address I could send this issue directly to? Thanks for your help.?
  6. davemcfly85 Win User

    Have reference number with account issue REFERENCE NUMBER 1239279035

    there is no email address those numbers are only if you call them back or use chat support it is forum rules not to post personal info like email addresses or reference numbers.
  7. davemcfly85 Win User

    Have reference number with account issue REFERENCE NUMBER 1239279035

    Reference numbers are only for phone and chat support nobody on the forums can look up reference numbers.
  8. davemcfly85 Win User

    Have reference number with account issue REFERENCE NUMBER 1239279035

    enforcement team ONLY reads posts in the suspension and bans forums they do not read or post anywhere else so they will not be contacting you. all you can do is call up support or chat and use that reference number it is useless in the forums as nobody
    in them can look them up.
Thema:

New console - having a number of issues...

Loading...
  1. New console - having a number of issues... - Similar Threads - console having number

  2. I have a amazon xvx 61% keyboard and ive tried everything for it to connect to my console,...

    in XBoX Games and Apps
    I have a amazon xvx 61% keyboard and ive tried everything for it to connect to my console,...: I have a amazon xvx 61% keyboard and ive tried everything for it to connect to my console, it lights up and everything but theres a red light at my 3 button and idk if thats a problem or not....
  3. Why can't I play a game on gamepass for console online when I have it?

    in XBoX Games and Apps
    Why can't I play a game on gamepass for console online when I have it?: I have the game, I played it the other day online but it won't let me play online anymore, and I've hard rest, removed my account and added it back, reset my wifi, I tried everything and it won't...
  4. I have gta online on one console but on the other I don’t it is the same account.

    in XBoX Games and Apps
    I have gta online on one console but on the other I don’t it is the same account.: I have two different consoles and the same account I can’t figure out why I don’t have gta online on both of them 87ea685e-fc7a-4c31-a1aa-98a89cc2e91b
  5. I have signed into my xbox account on a different console but my games and subscriptions...

    in XBoX Accessibility
    I have signed into my xbox account on a different console but my games and subscriptions...: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** b6ba3a82-030c-4667-9d71-bd6578c47f4c
  6. My xbox 360 controller blink twice and did connect to console I have also replace battery...

    in XBoX Accessibility
    My xbox 360 controller blink twice and did connect to console I have also replace battery...: My xbox 360 controller blink twice and did connect to console I have also replace battery and unplug console for 30 second that also don't work please help me a7a3579f-5aae-42f8-ba4f-ab1c8ec5d9cc
  7. Hello I have game pass console and I can't play call of Duty modern warfare 3 multiplayer...

    in XBoX Games and Apps
    Hello I have game pass console and I can't play call of Duty modern warfare 3 multiplayer...: Why is this happening now when it never did 9a924d68-8fb9-4725-8342-ff8740bf2c8c
  8. My Xbox is console banned and I have the black screen of death if I factory reset it with...

    in XBoX Accessibility
    My Xbox is console banned and I have the black screen of death if I factory reset it with...: I have got a few games on my accounts over £50 and I don’t want to loose them but one especially Red dead redemption 2 because I don’t have it on anything else please tell me if there is a way to...
  9. My console has 364GB storage, my games and apps are 172GB and I have no recordings, but the...

    in XboX Insiders
    My console has 364GB storage, my games and apps are 172GB and I have no recordings, but the...: My console has 364GB of storage, of which my games and apps are 172GB and I have no recordings, but the console still shows me that 249GB is used, why? submitted by /u/Unhappy-Ad-3899 [link]...
  10. Having problems turn on my console with the controller

    in XboX Insiders
    Having problems turn on my console with the controller: Is anyone having issues turning on their xbox with thier controller? I updated the firmware on my controller and around that time, my controller no longer turns on my xbox. The xbox logo flashes...