New card for purchases won't register on my account

Discus and support New card for purchases won't register on my account in XBoX Sales and Promo to solve the problem; Description above outlines the issue bc40a6f0-1070-4c67-96c3-95177974171b Discussion in 'XBoX Sales and Promo' started by WannabeGeek1, Apr 1, 2020.

  1. WannabeGeek1
    WannabeGeek1 Guest

    New card for purchases won't register on my account


    Description above outlines the issue

    :)
     
    WannabeGeek1, Apr 1, 2020
    #1
  2. WannabeGeek1 Win User

    New card for purchases won't register on my account

    I'm pretty sure ive entered it correctly but ill certainly double check it all again, I mean, what have I got to lose? Haha. Appreciate your assistance, thanks again. Stay safe.
  3. MoeZArts Win User

    New card for purchases won't register on my account

    What about from your console?

    Add a payment option

    1. Press the Xbox button
      [​IMG]

      to open the guide.
    2. Select System > Settings > Account >
      Payment & billing.
    3. Select Add a payment option.
    4. Choose a payment option, and then follow the instructions.

    Update a payment option

    1. Press the Xbox button
      [​IMG]

      to open the guide.
    2. Select System > Settings > Account >
      Payment & billing.
    3. In the box that contains your current payment option, select Edit info.
    4. Update your payment option details, and then select Save.
  4. WannabeGeek1 Win User

    New card for purchases won't register on my account

    Thanks for the suggestion mate but unfortunately,ive attempted just that already and with the current situation, customer service is struggling themselves, so wait time to receive assistance is staggering. Thanks again though.
  5. yobrizo Win User

    New card for purchases won't register on my account

    Hello. verify that the card number is correct. usually there is usually no problem with the cards until the moment you make a purchase, which is when they check if the card is valid
  6. MoeZArts Win User

    New card for purchases won't register on my account

Thema:

New card for purchases won't register on my account

Loading...
  1. New card for purchases won't register on my account - Similar Threads - card purchases won't

  2. Weird thing — I just got a $100 Xbox gift card for my Android game purchases

    in XboX Insiders
    Weird thing — I just got a $100 Xbox gift card for my Android game purchases: Not sure if this is common, but I got an email saying I was eligible for a $100 Xbox gift card after filling something out last week. I honestly thought it was a scam, but it worked. Now I’m...
  3. I purchased two shark cards and the money never entered my account I bought them off the...

    in XBoX Games and Apps
    I purchased two shark cards and the money never entered my account I bought them off the...: I purchased two shark cards and I never got the money for it. I bought them on Xbox. Please help me. b43f11ab-50b2-480e-b371-0a0be4d2b9fe
  4. I just purchased MSFS2024, my card had been charged but the game doesn't show up in my XBox...

    in XBoX Games and Apps
    I just purchased MSFS2024, my card had been charged but the game doesn't show up in my XBox...: Just paid for the Deluxe version of MSFS2024, my CC has been charged and on the site it showed that i own the game. However, when i go in the XBOX App the game doesn't show up in the library......
  5. Hey I get a card and my didgets didn't work I purchased 100 dollars of Xbox cards and this...

    in XBoX Accessibility
    Hey I get a card and my didgets didn't work I purchased 100 dollars of Xbox cards and this...: Please help and give me the money I payed for e3c0b3be-1e1d-4179-b4ce-667e0e31fefb
  6. Having problems with purchasing a game with my card

    in XBoX Games and Apps
    Having problems with purchasing a game with my card: I’m trying to pay for a game and add my card . It’s not letting me 62d189ba-2940-498c-9e06-fa2b81e1e521
  7. I purchased a Xbox gift card at my local grocery store. When I scratched code,I scratched...

    in XBoX Accessibility
    I purchased a Xbox gift card at my local grocery store. When I scratched code,I scratched...: I purchased a Xbox gift card at my local grocery store. When I scratched code,I scratched off some of the code and can not redeem the card. Is there a way to salvage this card? Or do I need to...
  8. purchased $100 shark card 5 days ago and haven’t received the $10,000,000 in game.

    in XBoX Games and Apps
    purchased $100 shark card 5 days ago and haven’t received the $10,000,000 in game.: GTA5 xboxone issue - I I tried restarting the game and console and still don’t have it. ba36eff1-5009-48b5-98d3-3ffcfcfcd0f1
  9. Finding out how to get my Xbox gift card I purchased

    in XBoX on Windows
    Finding out how to get my Xbox gift card I purchased: Hello, about three days ago I got a $1.25 Xbox gift card from Microsoft Rewards. There was one problem though, after the 24 hours they said it would take I did get the confirmation email, with no...
  10. Ordered V BUCKS yesterday, using a card bought in a store. Email received for purchase and...

    in XBoX Games and Apps
    Ordered V BUCKS yesterday, using a card bought in a store. Email received for purchase and...: Hi. I purchased V BUCKS online. I have received my email to activate, and an email from Microsoft stating purchase. I believe upon buying them I selected incorrect console and they've been sent...