New account cant send message because of "post behavior"

SpacialPond5051 · Jan 12, 2018

Just made account and for some reason its acting like I am communication banned already.

:)

lC9l · Jan 12, 2018

Messages Ban Error??!

i cant send any messages on my account because of "my past behavior." I looked at my discipline history and there was nothing there so im very confused why im banned.

iRedZanity · Jan 12, 2018

Communication block/ban

I logged in on my account today and i Got a Message from Xbox saying i got banned Because my behavior. I cant send Messages and i cant speak in party's... Please help me.

steeledwand7664 · Jan 12, 2018

Any enforcement action would be handled through the enforcement teams website so you would need to sign into the account at enforcement.xbox.com

It will give you any information on enforcement actions that have been applied to that particular account.

The enforcement team does not monitor these forums.

If you feel the account was suspended wrongly then you can file for a case review there.

Now keep in mind also there is a such thing as a console ban that any profile signed into that console will not be able to do certain things like communicate this is to prevent people that have had a communications suspension on one account from just creating
a new account and playing on it while waiting out the other accounts suspension.

SpacialPond5051 · Jan 12, 2018

Any enforcement action would be handled through the enforcement teams website so you would need to sign into the account at enforcement.xbox.com

It will give you any information on enforcement actions that have been applied to that particular account.

The enforcement team does not monitor these forums.

If you feel the account was suspended wrongly then you can file for a case review there.

Now keep in mind also there is a such thing as a console ban that any profile signed into that console will not be able to do certain things like communicate this is to prevent people that have had a communications suspension on one account from just creating
a new account and playing on it while waiting out the other accounts suspension.
Click to expand...

I looked at that link, and was in fact there before winding up here, and I do not see anywhere to appeal. It says my record is clean, and my console was not banned nor have I ever had a banned console. I received this within minutes
of making this account.

Could you tell me where on the linked webpage is the appeal section?

steeledwand7664 · Jan 12, 2018

Any enforcement action would be handled through the enforcement teams website so you would need to sign into the account at enforcement.xbox.com

It will give you any information on enforcement actions that have been applied to that particular account.

The enforcement team does not monitor these forums.

If you feel the account was suspended wrongly then you can file for a case review there.

Now keep in mind also there is a such thing as a console ban that any profile signed into that console will not be able to do certain things like communicate this is to prevent people that have had a communications suspension on one account from just creating
a new account and playing on it while waiting out the other accounts suspension.

I looked at that link, and was in fact there before winding up here, and I do not see anywhere to appeal. It says my record is clean, and my console was not banned nor have I ever had a banned console. I received this within minutes
of making this account.

Could you tell me where on the linked webpage is the appeal section?
Click to expand...

If you do not see an orange hammer on the account that you are signed into at the websites main page. Then that means that the console itself has a ban on it and will not show up in the website and you will not be able to file for a case review on that type
of suspension.

Have you had a previous account that may have been on that console that has an active suspension on that account that may have caused the console itself to be banned.

The enforcement team does not monitor these forums and there is no one here that can help you.

From everything that you have described it sounds like the console itself has been banned.

You can try and contact xbox support by going to support.xbox.com/contact-us and if they can verify an account that was put onto that console they can tell you for sure if the console is suspended. Their system will show if the account has ever been on a
console that has been suspended before.

HAZMAT RADIO · Nov 1, 2018

If this is a new account and you can't send messages, another cause of this can be of an incomplete account setup.

Try going thought the following steps to update everything on the account.

There's a lot of info here so read through the steps first.

1) Start by going to your account here -
https://account.microsoft.com/profile/

2) Make sure there's a First and Last Name on the account

3) The sign in email address that you used for the account, (don't post that info here) but if you used another email like a @gmail.com email address, make sure you completed the email address verification for the account

4) Where it says Edit your personal info, click on that and update your info there

5) Where is says Edit your billing info, click on that and update your info there

6) Go here - https://account.microsoft.com/security

- under Update your security info click on Update info

- make sure you have a phone and email on your account so you have options to verify or recover your account

7) After your account info is all up to date, remove the account from your Xbox console and hard reset it (press the power button down on the front of the Xbox One for 15 sec, then let it go and restart it)

8) Then add your account back to your Xbox One and try to send a message again

Reminder, don't post any of your account info here, your GT is ok to post.

steeledwand7664

Any enforcement action would be handled through the enforcement teams website so you would need to sign into the account at enforcement.xbox.com

It will give you any information on enforcement actions that have been applied to that particular account.

The enforcement team does not monitor these forums.

If you feel the account was suspended wrongly then you can file for a case review there.

Now keep in mind also there is a such thing as a console ban that any profile signed into that console will not be able to do certain things like communicate this is to prevent people that have had a communications suspension on one account from just creating
a new account and playing on it while waiting out the other accounts suspension.

I looked at that link, and was in fact there before winding up here, and I do not see anywhere to appeal. It says my record is clean, and my console was not banned nor have I ever had a banned console. I received this within minutes
of making this account.

Could you tell me where on the linked webpage is the appeal section?

If you do not see an orange hammer on the account that you are signed into at the websites main page. Then that means that the console itself has a ban on it and will not show up in the website and you will not be able to file for a case review on that type
of suspension.

Have you had a previous account that may have been on that console that has an active suspension on that account that may have caused the console itself to be banned.

The enforcement team does not monitor these forums and there is no one here that can help you.

From everything that you have described it sounds like the console itself has been banned.

You can try and contact xbox support by going to support.xbox.com/contact-us and if they can verify an account that was put onto that console they can tell you for sure if the console is suspended. Their system will show if the account has ever been on a
console that has been suspended before.

steeledwand7664

Any enforcement action would be handled through the enforcement teams website so you would need to sign into the account at enforcement.xbox.com

It will give you any information on enforcement actions that have been applied to that particular account.

The enforcement team does not monitor these forums.

If you feel the account was suspended wrongly then you can file for a case review there.

Now keep in mind also there is a such thing as a console ban that any profile signed into that console will not be able to do certain things like communicate this is to prevent people that have had a communications suspension on one account from just creating
a new account and playing on it while waiting out the other accounts suspension.

HAZMAT RADIO

If this is a new account and you can't send messages, another cause of this can be of an incomplete account setup.

Try going thought the following steps to update everything on the account.

There's a lot of info here so read through the steps first.

1) Start by going to your account here -
https://account.microsoft.com/profile/

2) Make sure there's a First and Last Name on the account

3) The sign in email address that you used for the account, (don't post that info here) but if you used another email like a @gmail.com email address, make sure you completed the email address verification for the account

4) Where it says Edit your personal info, click on that and update your info there

5) Where is says Edit your billing info, click on that and update your info there

6) Go here - https://account.microsoft.com/security

- under Update your security info click on Update info

- make sure you have a phone and email on your account so you have options to verify or recover your account

7) After your account info is all up to date, remove the account from your Xbox console and hard reset it (press the power button down on the front of the Xbox One for 15 sec, then let it go and restart it)

8) Then add your account back to your Xbox One and try to send a message again

Reminder, don't post any of your account info here, your GT is ok to post.

SpacialPond5051

Any enforcement action would be handled through the enforcement teams website so you would need to sign into the account at enforcement.xbox.com

It will give you any information on enforcement actions that have been applied to that particular account.

The enforcement team does not monitor these forums.

If you feel the account was suspended wrongly then you can file for a case review there.

Now keep in mind also there is a such thing as a console ban that any profile signed into that console will not be able to do certain things like communicate this is to prevent people that have had a communications suspension on one account from just creating
a new account and playing on it while waiting out the other accounts suspension.

I looked at that link, and was in fact there before winding up here, and I do not see anywhere to appeal. It says my record is clean, and my console was not banned nor have I ever had a banned console. I received this within minutes
of making this account.

Could you tell me where on the linked webpage is the appeal section?

chichiz123

hey i cant send messages or invite my friends to party it says because of my behavior but idk whyy or until when?

New account cant send message because of "post behavior"