New 4K Movies Not Working Properly

Need1eBanger · Jul 15, 2020

I just purchased a bunch of new 4K movies and only half of them will play properly on my Xbox One X. The movies are all new releases. They turn pixely and choppy after a few minutes of play. I own 100+ 4K titles, and this isn't the first time the Blu-Ray
Player app hasn't worked properly.

New non-playing titles:

Sonic The Hedgehog

Birds Of Prey (Harley Quinn)

Bad Boys For Life

Star Wars: The Rise Of Skywalker

007: Daniel Craig Collection

Other non-playing titles:

Harry Potter: Chamber Of Secrets

Batman vs. Superman

Ex Machina

Is there a patch or something that is going to address this issue, or is it time to throw in the towel on this mediocre 4K player and buy something more dedicated? I've tried different HDMI 2.0 cords, different wiring configurations, etc.

**Please spare us all the time and don't reply with that tired old "Step 1 - Hard reset. Step 2 - check latest version. Step 3 - clear cache." **** that has proven itself useless in fixing anything since it was introduced as the be-all end-all answer for
every Xbox users problems since the beginning of this website.

:)

DylanJacob1

4K is high-demanding on your hardware configurations on your device like RAM, cpu and GPU. If you play 4K video, it asks you to feature at least 7th Gen Intel Core processor, 25Mbps broadband, Windows 10, system with HDMI 2.0 or Display port, let alone 4K
movie playback in HEVC codec. 4K HEVC asks more for your configurations. See the Intel official requirements:

https://www.intel.com/content/www/u...l-technology/how-to-watch-4k-infographic.html

If you really want to play movies on Xbox one S in 4K with smooth video image, you have other options:

1. change 4k movie codec from H265 to H264

2. lower 4K movie frame rate from 60/50FPS to 30/25FPS; properly reduce 4K video bit rate...to relieve CPU and GPU computational burden for your xbox one s.

A 4K video converter can solve your issue like Any video converter free, freemake....they're all free, clean and safe

have a try, nothing to lose

https://www.winxdvd.com/resource/top-3-best-4k-video-converters.htm

Trace D

It's an xbox one with 4k player. Tried 2 new 4k movies- get error code every time. Everything else works.

Only on new 4k movies.

Albert X

That is the way it is. Unfortunately I tried purchasing some 4K movies and my internet is not strong enough to stream 4K properly. So I have never purchased a movie ever again.

Trace D

It's an xbox one with 4k player. Tried 2 new 4k movies- get error code every time. Everything else works.

Vvvhhh

Thanks for all the replies.

My TV LG LG9650 or 965W

It says on xbox own website that it supports 4K at 24,30 and 60.

When playing 4K movie I still don't get 4K.

Just find it weird when it does work with Apple TV 4K and that Xbox One X tells me to activate 4K, seems I'm out of luck and have to buy a new TV when this one breaks.

New 4K Movies Not Working Properly