Neverwinter Zen promo issue

There is a Zen charge promo going on right now in Neverwinter where if you purchase 20,000 Zen you get an array of bonus items to go along with your Zen. I initially purchased 23,000 Zen to take advantage of the promotion.

About a week or so later, Zen was on sale so I decided to purchase 46,000 Zen thinking I’d get the Zen plus I’d be able to get more bonus items. No where in game or on the purchase screen does it say that you can only partake in the promotion once. I contacted
Neverwinter support and they told me that I should have checked their website or forums to know that I could only redeem the promo once. I find that ridiculous and borderline devious to not have any info in game about limitations on the promo. They don’t even
direct you in game or on the payment screen to visit their website to learn more about the promo and its restrictions. I feel swindled. I either want all of the promotions I paid for or I want a refund of all of my Zen purchases.

:)

 

Neverwinter Tradehouse Deception

The balls on them....

www.arcgames.com/.../9785053-neverwinter-xbox-one%3A-15%25-zen-and-enchanted-key-sale%21

Keys & zen on sale, I truly hope they sell nothing

 

Zen purchase history in Neverwinter?

The Game Neverwinter I buy Zen money. Where do I find my zen purchase history when I spend the Zen in the game? I remember having more then the game is showing me.

 

For in-game currency purchases only the game developer can help you

 

The Neverwinter support team basically told me tough luck.