Neverwinter on Xbox one, bait and switch fraud

As I've already mentioned,this is something you need to take up with the games developers/publishers.

It is not a Microsoft issue so there is nothing anyone here or on chat/phone support can do.

Hello All,

Please review this thread answered by Misses Quinzel:
forums.xbox.com/.../2118740.aspx

You can see that Microsoft is not responsible for the promotions of developers, which can change at their discretion.

Hope this clarifies things!

~Blitz

Still waiting for a response myself. This is starting to look grim.

Everything below happened with me too! So is complaint is my complaint! WHAT A RIP OFF!!!

Spend a few HUNRED DOLLARS on this game, IF Microsoft dont take a stand i WONT SPEND ANOTHER DIME with MICROSOFT again! IF NOTHING IS DONE BY MICROSOFT REGARDING ARC THEN I AM TURNING ON MY PS4 AND SELLING MY XBOX ONE.....

"PWE's title "Neverwinter" on the Microsoft platform "XBox One" is not being delivered as described in developer's patch notes/blogs/online discussions.

This game is a "free to play" title. To generate revenue, it utilizes in-game "microtransactions" through the use of an in-game currency called" "zen". 100 zen costs roughly $1USD.

The February 9th update for XBox One was to include an updated "Trade Bar" store - trade bars are another in game currency that are acquired through purchasing (with zen) keys to open chests.

webcache.googleusercontent.com/search

Is a cached version (cached from 2/4/16) of upcoming changes to the Trade Bar store dated 1/18/16, note bottom of post, no disclaimer, note "Coalesent Ward, 5x Pack of Preservation Wards, Bloody Ruby" before/after/new pricing.

www.arcgames.com/.../9763033-neverwinter-xbox-one%3A-enchanted-key-sale%21

Is a Dev blog advertising a "Key sale" dated 1/28/16, 15% off keys - encouraging the player base to purchase keys (with zen, which costs money) which was to run 1/28/16 - 2/1/16

At some point after 2/4, after the Key Sale had ended, and before the proposed Trade Bar store and update had gone into effect, the following was added to the 1/18/16 Dev blog "Note: As this is originally a PC blog, things may change for Xbox One."

www.arcgames.com/.../9746173-developer-blog%3A-improved-trade-bar-store

Now, after announcing a content release, hold a sale, and generating (what I am assuming) tens of thousands of dollars on zen purchases, PWE/Cryptic changed what was being offered by adding a caveat to the end of a 3 week old announcement.

When the 2/9 update was released on the XBox One platform, Coalesent Wards, 5x Pack of Preservation Wards, and Blood Ruby" were all inauspiciously absent from the Trade Bar update. Instead all were available in the in game "zen market" for real life dollars,
rather than the in game currency "trade bars" as the entire player base was led to believe.

If this is not false advertising, bait & switch sales tactics, and a blatant money grab - I do not know what is."

As someone that has played this game from the first month it arrived on Xbox One, I can confirm the bait and switch tactic, most recently with Tuesday's release of Underdark. The poster above me has summarized the situation perfectly.

I sincerely hope that Microsoft investigates the false advertisement from PWE and delivers swift and severe discipline.