Неверное отображение достижений Incorrect display of achievements

SetMoon · Apr 19, 2020

Добрый день! Крик помощи !!! Столкнулись с проблемой неправильного представления количества заработанных очков достижений.
Появилось около 90 000 очков, сейчас отражено 36 683 очка, за месяц получено более 21 000 очков.
Это не соответствует действительности. Во многих играх, которые прошли, не разблокировано ни одного очка достижений.
Обращалась в службу поддержки. И ничего не помогло.
Специалисты службы поддержки посоветовали написать в форум))). Помогите пожалуйста.

Good day! Cry for help!!! Faced with the problem of incorrect display of the number of earned achievement points. Just two days ago, about 90,000 points were displayed in the profile, now 36.683 points are reflected, supposedly more than 21,000
points were received in a month. This is not true. In many games that have passed, not a single achievement point is unlocked. I contacted the support service. And the profile was deleted, and the console was rolled back to the factory settings, nothing helped.
The support service specialist advised me to write to the forum))) It is very disappointing to put so much effort into opening achievements, and lose everything. Help me please.

:)

SetMoon

Games determined. There is no relationship. And purchased games and subscription games

MorseyBaby

Have you been able to identify what games the missing points are from? Are thete any commonalities (e.g. all Xbox 360 games missing)?

zmaster2XXX

Я думаю, что вы имеете в виду gamerscore. Это сумма достижений, которые вы заработали

[Translate by Mod]

I Think you mean Gamerscore. This is the sum of the achievements you have earned

昊扬于

Achievement count29/37 gamerscore720/1000 . I don't know which achievements I'm missing.I used to play with steam，and didn‘t bind xbox account.Yesterday I I tied my xbox account and The game begins to get achievements. Game achievements have indeed been achieved but some achievement was missing。Xbox mobile app said i have already get all achievement but The quantity displayed is incorrect。

ArceseTheBeast

The best thing to do for problems regarding purchases or some sort of problem involving payment is to directly call xbox support and explain your problem to them. Depending on what country you reside in below is a list of phone numbers you can call.

Microsoft Xbox Support International Contact Numbers

* United States, Canada, or Puerto Rico: 1-800-469-9269 or 1-800-4MY-XBOX

* International direct dial to the United States: 425-635-7180

* Australia: 1800 555 741

* Austria: 0800 281 360

* Belgium: 0800 7 9790

* Brazil: 0800 891 9835

* Ceská republika: 800 142 365; 2390 00 459

* Chile: 1230-020-6001

* Colombia: 01-800-912-1830

* Denmark: 80 88 40 97

* Finland: 0800 1 19424

* France: 0800 91 52 74

* Germany: 0800 181 2968

* Greece: 00800 44 12 8732

* Hong Kong: 800-96-4215

* India:

o Toll Free: 000-800-440-1179

o Toll Free: 1800-11 11 00

o Toll Number: +91 80 40103000

o Toll Free: 1800-102 1100

* Ireland: 1 800 509 186

* Italy: 800 787614

* Japan: 0120-220-340

* Korea: 00368-440-0090

* Magyarország (Hungary): 06 80 018590

* Mexico: 001-866-745-8312

* New Zealand: 0508 555 592 (Customer and Retail Support)

* Norway: 800 141 74

* Poland: 00800 441 17 96

* Portugal: 800 844 059

* Russia: 81080020581044

* Saudi Arabia: 800 8 443 784

* Singapore: 800-448-1330

* Slovensko: 0800 004 557

* South Africa: 800991550

* Spain: 900 94 8952

* Sweden: 020 79 1133

* Switzerland: 0800 83 6667

* Taiwan: 00801-44-4231

* The Netherlands: 0800 023 3894

* United Arab Emirates: 800 0 441 1942

* United Kingdom: 0800 587 1102

Неверное отображение достижений Incorrect display of achievements