Never was given keys for my coins used to purchase them

Hello SaucyMage3426,

Tickets allow you to purchase bingo cards. You cannot use them to purchase Keys or Coins.

You can find more information on how to earn Coins, Keys, Tickets, and Powerups here:

www.facebook.com/.../1759013544324673

Thanks. Appreciate the response. That’s disappointing given we only have the game on PS4 and switch.

What’s the point in linking a Microsoft account to a PS4 account when you can’t use the coins purchased?

Not your fault - but it should me made clearer on the T&C’s when purchasing the bundle of coins that they don’t work on PS4.

Can these be used on a switch? But given I’ve already linked my Microsoft account to my PS4, am I able to unlink it and link it to the switch instead?

That was a waste of my kids £8.49. They’ll never get used.

I'm having the same issue with Microsoft Bingo. I have attempted to purchase the 200 coin pack and it has charged my accounts I used for payment both times but it hasn't given me the coins! I can't find a way to contact them either.

the issue is not with the game download itself

I bought coins to use within the game, purchased content and it has taken my coins but not given me the characters I had bought

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Can you find your order in your purchase history and the status is ''completed''?

You can check your purchase history through this link. https://account.microsoft.com/billing/orders

Also check that the account you used to buy the coins is the same one you use in the game, if it's different you won't receive the coins in the account you're expecting.

If everything is ok with your purchase and it was purchased with the correct account, it may take up to 24 hours for you to receive the coins in your account, the developer may take a little longer.

If after 24 hours nothing happens, contact EA, if they don't help you you can ask for a refund.

On this link, you have the necessary instructions to request a refund.

https://support.xbox.com/en-us/help/subscriptio...