Never used xbox live, but somehow have a screen name, and 2 people in my contacts list. Why?

Discus and support Never used xbox live, but somehow have a screen name, and 2 people in my contacts list. Why? in XBoX on Windows to solve the problem; Why would I already have a screen name and 2 people in my contacts list that I don't know when I have never even used xbox live. My husband is thinking... Discussion in 'XBoX on Windows' started by heidi1974, Mar 4, 2019.

  1. heidi1974
    heidi1974 Guest

    Never used xbox live, but somehow have a screen name, and 2 people in my contacts list. Why?


    Why would I already have a screen name and 2 people in my contacts list that I don't know when I have never even used xbox live. My husband is thinking something "fishy" is going on because of this. Can I somehow pick up a neighbors gameplay or contacts
    or what? I'm going crazy here. thanks.

    :)
     
    heidi1974, Mar 4, 2019
    #1
  2. ITILIANM0NST0R Win User

    Never used xbox live, but somehow have a screen name, and 2 people in my contacts list. Why?

    To add on more , you clearly use a microsoft account. If other people do have an xbox or other services , they could be in you contacts if they have an xbox account and just followed based on knowing you
  3. XsmkstarzX Win User

    Never used xbox live, but somehow have a screen name, and 2 people in my contacts list. Why?

    Hi sorry to hear this troubling you. You should be ok but if you feel your account etc. has been compromised please don't hesitate to check out the following link to better assist you in this matter.
  4. Flymonkey102 Win User

    Never used xbox live, but somehow have a screen name, and 2 people in my contacts list. Why?

    To add to what the Agent said people can also just follow you on that account as well so that's probably why you see them.
  5. M3tal Daz3 Win User

    Never used xbox live, but somehow have a screen name, and 2 people in my contacts list. Why?

  6. XBF Brad A Win User

    Never used xbox live, but somehow have a screen name, and 2 people in my contacts list. Why?

    Hello Heidi,

    Thanks for coming to the forums with your question. When you have a Microsoft account and you log into anything Xbox. For example a Xbox console, website, or app it will automatically sign a gamer tag/username to that account. So the release of the first
    Xbox was back in November of 2001. You can request a call from support, they can look up and verify your email and tell you when your account was created and if there was a gamer tag change and when. If you have kids maybe you used your email for them at one
    point also.

    When you go to Contact Us to get it to request a chat follow these steps:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
Thema:

Never used xbox live, but somehow have a screen name, and 2 people in my contacts list. Why?

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