Never Received Tekken 6 Preorder for Tekken 7

Hey there Athenieus!

When you get a chance please check your Xbox Live messages for communication on this If you have any other questions please create a new thread and let us know.

I RECEIVED TEKKEN 6 CODE FROM PRE-ORDERING TEKKEN 7 AND I TRIED TO REDEEM CODE BUT IT IS NOT WORKING. PLEASE HELP ME

Hi! When did you preorder Tekken 7? If you've just preordered anytime this week, as stated, the Tekken 6 code will be delivered to you via Xbox Message in 7-10 days and this may be the issue.

If you preordered awhile back, I'd suggest contacting Official Support via the
Contact Us Page or
Official Xbox Support Twitter
so that someone can get to it quickly and figure out what may be the issue.

For a limited time, purchase TEKKEN 7 on Xbox One and receive TEKKEN 6 playable now on Xbox 360, or Xbox One via Backward Compatibility. The code for TEKKEN 6 will be delivered to your Xbox message center in 7-10 days. You can redeem the code
on your Xbox One console or at xbox.com/redeemcode. For Backward Compatibility information, see xbox.com/xbox-one/backward-compatibility.

Hope that answers your question and have a wonderful day!

If you just ordered Tekken 7, you won't immediately receive that code. The Tekken 6 code will be messaged to you within 7-10 days from time of purchase.

From the purchase page

Description

For a limited time, purchase TEKKEN 7 on Xbox One and receive TEKKEN 6 playable now on Xbox 360, or Xbox One via Backward Compatibility.
The code for TEKKEN 6 will be delivered to your Xbox message center in 7-10 days.
You can redeem the code on your Xbox One console or at xbox.com/redeemcode. For Backward Compatibility information, see xbox.com/xbox-one/backward-compatibility.Pre-order TEKKEN 7 to get the playable character Eliza.THE BEST FIGHTS ARE PERSONALRaise
your fists and get ready for the ultimate battle on the next generation of home consoles. Powered by the Unreal Engine 4, the storied fighting franchise returns for another round in TEKKEN 7. With the faithful 3D battle system and gameplay intact, TEKKEN 7
takes the franchise to the next level with photo-realistic graphics and new and innovative features and fighting mechanics. TEKKEN 7 resurrects the attitude, competiveness and showmanship rooted in its arcade DNA to provide the ultimate fighting game experience.

I did download both of them and might give Tekken 6 a try one day. I never play fighting games but I did play through Tekken 7 back when it was free to play one weekend about a year ago.