Never received Quantum Break preorder codes

Discus and support Never received Quantum Break preorder codes in XBoX Sales and Promo to solve the problem; I digitally preordered Quantum Break on April 4th. It came with a free pc copy, as well as Alan Wake, the Signal, The writer and American Nightmare. I... Discussion in 'XBoX Sales and Promo' started by bPRO105, Apr 19, 2016.

  1. bPRO105
    bPRO105 Guest

    Never received Quantum Break preorder codes


    I digitally preordered Quantum Break on April 4th. It came with a free pc copy, as well as Alan Wake, the Signal, The writer and American Nightmare. I understand they were supposed to come 7-10 business days after release and it is now the 10th day
    and I haven't received any codes. How do I go about getting the codes.

    :)
     
    bPRO105, Apr 19, 2016
    #1
  2. Still Never received my Preorder codes from Quantum Break!!!

    My GT: , I preorder Quantum Break back on April 4th 2016 and still never received my preorder code for Alan Wake American Nightmare or My Win 10 PC code of Quantum Break
     
    SlapHappyGamer1, Apr 19, 2016
    #2
  3. Haven't received Win10 Code or Alan Wake Code with Digital preorder of Quantum Break

    Never received Win10 Code or Alan Wake Code with Digital preorder of Quantum Break. Purchased on 4/4/16 from Microsoft Xbox.com and wasnt charged until released.
     
    leonus crookz, Apr 19, 2016
    #3
  4. bowski477
    bowski477 Guest

    Never received Quantum Break preorder codes

    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations.
     
    bowski477, Apr 19, 2016
    #4
  5. bPRO105
    bPRO105 Guest
    Jeez, isnt there a better solution then just telling everyone to wait for an xbox message again? We have been waiting for over 2 weeks. I contacted live chat and they told me to wait. Then i contacted them 2 days later and they told me to post here, assuring
    me that you would solve my issue. Now i have you telling me support is investigating and to wait again. Are you guys intentionally just giving everyone the run around? Why is it so hard to just send a few codes to people. I really wanted the pc version, but
    figured id get 5 games/dlc for the price of one. And i got nothing.
     
    bPRO105, Apr 20, 2016
    #5
  6. Hey there bPRO105!

    As bowski477 stated above, The appropriate teams are looking into the issue. All eligible users will receive further details via Xbox Live message.

    Thank you for your patience!
     
    Mister Quimby, Nov 3, 2018
    #6
  7. SolFyre Win User

    Still have not received Alan wake, American nightmare, or quantum break windows codes

    I received my Quantum Break download, however I never got the Alan Wake codes for preordering QB
  8. SaneEquation5 Win User

    Code for Quantum Break!!!

    Please read carefully. Here's the link:
    support.xbox.com/.../quantum-break-preorder


    "If you pre-ordered Quantum Break via the Xbox Store (not from a retailer), you’ll receive codes that allow you to play additional content."
  9. FrostzMonkey Win User

    No Alan Wake or Windows 10 version of QB codes received after pre-order

    I still haven't received any codes for quantum break preorder bonus. Any help would be awesome!
  10. s0ad24 Win User

    No Alan Wake or Windows 10 version of QB codes received after pre-order

    Preordered Quantum Break april 4th and stil havent received my codes for Alan Wake and QB for PC.
  11. Alann509 Win User

    Quantum Break Pre-order codes

Thema:

Never received Quantum Break preorder codes

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