Never received my free 3 month xbox live code

Discus and support Never received my free 3 month xbox live code in XBoX Sales and Promo to solve the problem; Hi. I purchased 3 months Xbox live whilst there was an offer of buy 3 months get 3 months free. Under the terms it said that the 2nd code would be... Discussion in 'XBoX Sales and Promo' started by cjg76, Mar 16, 2018.

  1. cjg76
    cjg76 Guest

    Never received my free 3 month xbox live code


    Hi.

    I purchased 3 months Xbox live whilst there was an offer of buy 3 months get 3 months free. Under the terms it said that the 2nd code would be sent out by the 15th of march. I never received the the 2nd code. I bought this through the Microsoft store. Any
    help would be appreciated.

    :)
     
    cjg76, Mar 16, 2018
    #1
  2. JamesNutter
    JamesNutter Guest
    Xbox Live Gold Promotion 3 + 3

    Hello, I purchased 3 months of Xbox Live Gold during a promotion in January of this year and never received my code for the free 3 months. Please can you help?

    Thanks
     
    JamesNutter, Mar 16, 2018
    #2
  3. DirectDoor9
    DirectDoor9 Guest
    3 months free gold promotion.

    Hello. I bought a 3-month Live Gold subscription on January 22nd. At that time, a promotion was on, where if you bought a 3-month subscription you would get a code via Xbox Live for another 3 months free. The code was supposed to be sent by March 15th, but
    I never received the code. My Order number was 7148815047.
     
    DirectDoor9, Mar 16, 2018
    #3
  4. Mister Quasar
    Mister Quasar Guest

    Never received my free 3 month xbox live code

    Hi cjg76!

    We're looking into this on our end currently; please reply to
    our sticky     for this issue with the information that's requested in the opening post. I'll be locking this thread going forward.
     
    Mister Quasar, Mar 17, 2018
    #4
  5. ObsessedSugar75 Win User

    3 months free offwr

    Hello,

    I contacted xbox support almost a month ago about my son not receiving the free 3 months promotion that was advertised when he purchased his xbox live subscription on June 14th. The promotion stated that he should receive an email in 10 days with the free
    3 month code but he never received that. I contacted xbox support on July 1st to ask about this and was told it was sent to upper management and I would here from them. It is has now been almost a month and I have not received any communication.
  6. Mister Quasar Win User

    Never received my free 3 month xbox live code

    Hi cjg76!

    We're looking into this on our end currently; please reply to
    our sticky     for this issue with the information that's requested in the opening post. I'll be locking this thread going forward.
  7. Terminator23 Win User

    XBox Live 3-Month Subscription Promo Never Received

    I signed up for a 3-month subscription on June 15, 2018, which indicated a promo would apply where I would receive a code for an additional 3-months. The code was never sent. I checked my email and my messages on Xbox. It was never sent. Customer Service
    told me to post here to receive help.

    The promo stated:

    Buy 3 months, get 3 free

    Purchase a 3-month Gold membership and receive a code for an additional 3 months delivered to your email address within 10 business days.

    Offer valid from 9:00PM PST on June 6, 2018 to 11:59 PM PST on June 17, 2018, while supplies last. Available only in Microsoft online store in the United States (including Puerto Rico) and Canada. Offer valid for 3 month Xbox Live Subscription. After
    your purchase, you'll receive a digital code at the email address associated with your purchase within 10 business days of promotion end date. Code must be redeemed by August 31, 2018. No reproduction of codes will be accepted.
  8. UnbeatenDJChris Win User

    NO CODE FOR GROOVE MUSIC EXTRA 3 MONTHS

    it was a buy 1 month get 3 months free promo but never got a code for my free 3 months
  9. HEH8ME32 Win User

    Missing 3 Month Xbox Live Gold for January PUBG Promotion? Check here!

    I purchased 2 of the 3 Months subscription under the Buy 3 Months, Get 3 Months Free promotion on 2/10/18 on xbox.com. At that time, the confirmation said that i would receive my code by 3/15/18 and that i was still within the window of time to get the free
    3 months, the end date was NOT 1/30/18. I have checked all of my email accounts as well as my Xbox message center. No codes received.
Thema:

Never received my free 3 month xbox live code

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