Never received January Quest reward

I completed the Xbox Live Gold Quest for January 2018. I have not received the rewards in my Xbox messages.

Can I get assistance with this here?

I was sent here by Xbox support chat, reference 1419215313.

I found the January Quest rewards terms & conditions here: http://akamai.eprizecdn.net/Microsoft/janlivegoldquests/rules.htm

I met all the requirements.

Thanks in advance!

:)

 

Never received January or February Xbox Quest rewards

Never received January or February Xbox Quest rewards

 

February is over and I didn't received my January Xbox Quest reward

I did all the requirements stated in the banner, and never received my Xbox January quest reward.

 

Hello? I completed the achievement & gameplay requirements. I've received February's reward, but never got January.

Please help.

 

Hi there,

Thanks for reaching out to us. We recommend tracking your quests and making sure that you have completed all the qualifying steps. We recommend checking your messages to see if you qualified. Thank you.