Never received Groove music 3 month promo

I signed up for Groove on December 22, 2016. I never received the code for the 3-month free groove pass. I was already charged for one month on Jan 28th, with second charge pending in just a few days. Please help.

:)

 

3 month free groove music promo code/email missing

I signed up for the Free 4 month Groove music promotion for black friday:

https://www.microsoft.com/en-ca/groove/plusthree.aspx?ocid=groovewebstore_blackfriday_CA&crm=groove

I never received any promo for the remaining 3 months. Please help!

Brad

 

Never received 3 month Groove pass

I signed up for Groove pass via the Xbox One Dashboard on June 24 and was supposed to get 3 free months of Groove music but never received the promo codes Talked to support and they had no idea about it.

 

I have the same issue though i cancelled auto renew knowing i would receive the 3 month promo code now my trial has expired. my case number is [Mod Removed]. I have chatted with a quite a few support specialists the whole day in regards
to this issue.

 

Yes, same here. They actually told me to post here. We shall see what happens.

 

Well i am just fed up with them they just keep tossing you about. I will wait to see what happens

 

@PlumpDuck3 - I sent you a message over
Xbox Live.

@NeitherConch739 - you'll want to head over to the Groove Music forums for further assistance. Be sure to include
all information necessary such as when you signed up for your trial so they can best assist.

Thanks guys!