Never Received 3 Months of Groove

I signed up for the 4 free months of Groove and never got my code emailed to me. I used this link https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx

:)

 

Did not receive 3 month Groove code

I signed up for the one month trial on 2nd Aug and I am supposed to receive a 3-month code for Groove music which I never received. FYI details of the offer: https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx?ocid=groove_Web_4mosfree&crm=groove

 

Groove music pass 3 months

I've waited over 30 days to get my 3 months free of groove and never received an email with a code for it

 

Hey there HeroicAverage94!

To check, did you have a subscription when you signed up for this already? This particular promotion is for new users.

 

No, it was my first trial.

 

Hey there HeroicAverage94!

When you get a chance, please check your Xbox Live messages for communication. If you have any other Xbox support questions, please create a new thread and let us know