Never received 3-month Microsoft Groove promo code

I signed up for the buy one get three month's free Microsoft Groove deal on June 30 (see https://www.microsoft.com/en-us/groove/bogo) but was never mailed the promo code. I called support on August 30 and was pointed toward the Music, Movies & TV forum (Results in Music, Movies & TV - Microsoft Community),
but didn't receive a reply there so I chatted further with support tonight and was sent here. Could a forum moderator forward me a promo code which does *not* expire tonight?

Thanks...

:)

 

Never received 3 month Groove pass

I signed up for Groove pass via the Xbox One Dashboard on June 24 and was supposed to get 3 free months of Groove music but never received the promo codes Talked to support and they had no idea about it.

 

3 month free groove music promo code/email missing

I signed up for the Free 4 month Groove music promotion for black friday:

https://www.microsoft.com/en-ca/groove/plusthree.aspx?ocid=groovewebstore_blackfriday_CA&crm=groove

I never received any promo for the remaining 3 months. Please help!

Brad

 

Hey PuddleJumperNW -

To clarify, was this a promotion you signed up for via the Xbox One dashboard or was it something you got in your email?

Let us know!

 

Thanks for the reply. I believe I learned about it via e-mail and I clicked the "Sign up now" link on the promo page I'd linked to earlier (www.microsoft.com/.../bogo) to sign-up.

 

Hey PuddleJumperNW! Could you private message me a screenshot of your Groove music pass on the
Services & Subscriptions page? Please click the show billing history button prior to taking the screenshot. You can post the screenshot to any filesharing site like
OneDrive and link it me. To send a private message, hit the envelope below this post. Thanks!