Never received 1 year email with limbo code or other games

I should qualify because I got the day 1 version and on my xbox box I have the year 1 gamer pic and year 1 backround so I received some of the rewards just not the email or game thing or what ever it is an I had been signed up for receiving emails because
I had read about it online but at the itme I was having problems signing into my email and I changed it to a micrsoft account because it was gmail and I was hoping even if I had been sent to me but got lost because of me changing my email account to a different
provider I might be able to have it resent
I have been with xbox for ages and spent loads of money getting games and I think its unfair if I miss out I chatted to customer support and they said for me to come here

:)

 

Year One Free Xbox One Limbo Code

Hi, I contacted support and was told my issue would be fixed here. I was sent through my Xbox One and not through my Outlook email a code directly from Xbox for the game 'Limbo' for being a Year One owner of the console. But unlike every other message I've
received, this one disappeared. This wouldn't be a problem if the code had been sent through my email instead or as well. I now need the code resent. Thank you in advance.

 

Official response regarding the anniversary emails

I'm having the same problem. I haven't received my email either and I'm opted in for emails. Have received the limbo code and that was it. No gamer pic or anything. Have spoke to the guys at support and they've told me to come here. Not happy!!!!!

 

Sorry to hear you didn't receive any items. As per Miss Quinzel's post (linked below) the offers were random and not all people received them. Sorry

forums.xbox.com/.../1871611.aspx