never receive my rewards

Discus and support never receive my rewards in XBoX Rewards & Social to solve the problem; Drone57 is my gamer tag. Every year I renew and receive no rewards download games and play for rewards and never receive any points, bing search never... Discussion in 'XBoX Rewards & Social' started by dRoNe57-[xboxvenue], Dec 15, 2016.

  1. never receive my rewards


    Drone57 is my gamer tag. Every year I renew and receive no rewards download games and play for rewards and never receive any points, bing search never receive points. Why am I being screwed out of my rewards ?

    :)
     
    dRoNe57-[xboxvenue], Dec 15, 2016
    #1
  2. db t r y
    db t r y Guest
    never got my reward for warfame

    i got 5 new achievement on warfram and completed the freedom. reward on January 28 and and never receive my reward
     
    db t r y, Dec 15, 2016
    #2
  3. Smwutches
    Smwutches Guest
    I never receive rewards

    In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    Currently the only offer for preordering games digitally is the Games on Demand punchcard. Battlefield and FIFA are not eligible for that offer. If you preordered them in September, they would have counted towards your VIP rebate (if you qualify) since there
    was special offer that month, or Battlefield would have qualified for the Battlefield offer running at the beginning of that month.

    The other offer for pre-ordering games is only valid on physical discs pre-ordered from microsoftstore.com.
     
    Smwutches, Dec 15, 2016
    #3
  4. Smwutches
    Smwutches Guest

    never receive my rewards

    In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates. As of July 1, 2014, there are no offers to receive credits for renewing
    gold. There are generally no offers to receive credits just for playing.

    Using Bing will only rewards points on the Microsoft Rewards program, not the Xbox rewards program.
     
    Smwutches, Dec 15, 2016
    #4
  5. XBLRewards3
    XBLRewards3 Guest
    Hi dRoNe57. Smwutches is correct. Your purchases are going towards your MyVIP progress. Once you unlock a Star level, you'll begin to earn payback Credits. We do not see any other actions that would complete an offer. To see what offers are available, visit
    your MyMissions page here: Xbox Live Rewards.
     
    XBLRewards3, Nov 3, 2018
    #5
  6. Reidlos88 Win User

    Never received my rewards!

    Actually it is possible to redeem it for digital cards. If you browse the rewards pages and not just what they have on their feature list. you can even get microsoft store digital cards. Attached is an image from theor rewards redeem listings of a xbox digital
    gift card.

    [​IMG]
  7. Smwutches Win User

    never receive my rewards

    In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates. As of July 1, 2014, there are no offers to receive credits for renewing
    gold. There are generally no offers to receive credits just for playing.

    Using Bing will only rewards points on the Microsoft Rewards program, not the Xbox rewards program.
  8. Reidlos88 Win User

    Never received my rewards!

    It was for xbox rewards though. I redeemed my xbox rewards points for microsoft credit so it is for xbox rewards not microsoft rewards.
  9. Smwutches Win User

    Never received my rewards!

    It's not possible to redeem Xbox rewards credits for digital cards. That's a Microsoft Rewards thing. The only way to contact their support is by email. So if you've been using phone or chat support, you have not spoken to Microsoft Rewards support. On the
    page where you redeemed the cards, you would scroll all the way to the bottom and click the contact support link.
  10. Reidlos88 Win User

    Never received my rewards!

    I did, they sent me to this forum. Like I said I have been sent all over for help and no one is able to help me.
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