Never got the promised Points

Discus and support Never got the promised Points in XBoX Rewards & Social to solve the problem; i preorder the three games I) for honor, II.) Sniper Elite 4 and Ghost Recon Wildlands but i never receive the points for preordering it.... Discussion in 'XBoX Rewards & Social' started by Geronimo Evil, Apr 30, 2017.

  1. Geronimo Evil
    Geronimo Evil Guest

    Never got the promised Points


    i preorder the three games I) for honor, II.) Sniper Elite 4 and Ghost Recon Wildlands but i never receive the points for preordering it.

    :)
     
    Geronimo Evil, Apr 30, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    never got points

    Hello M4 beast08,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

    Since your three purchases since October 2016 were all consumables, they did not qualify for MyVIP.
     
    XBLRewards8, Apr 30, 2017
    #2
  3. Mistress Sara
    Mistress Sara Guest
    Never got points

    Are you talking about the Xbox Rewards Program points? If you post your question/issue in the Rewards Forum (forums.xbox.com/.../29.aspx) they'll be able to help
    you.

    -

    Be sure to check your rewards account (Xbox Live Rewards) to make sure you've been credited for the renewal. I know points are rewarded by the 15th and 30th of each month, and only after you've
    earned 100 (Xbox Live Rewards)

    -

    I hope this helps.
     
    Mistress Sara, Apr 30, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Never got the promised Points

    You'll want to post in the Xbox Rewards Questions support forum in order for support to check into it for you.
     
    Smwutches, May 1, 2017
    #4
  5. Smwutches Win User

    Never got the promised Points

    You'll want to post in the Xbox Rewards Questions support forum in order for support to check into it for you.
  6. XBLRewards8 Win User

    never got points

    Hello M4 beast08,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

    Since your three purchases since October 2016 were all consumables, they did not qualify for MyVIP.
  7. Smwutches Win User

    never got points

    What offers are you looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.
  8. Mistress Sara Win User

    Never got points

    Are you talking about the Xbox Rewards Program points? If you post your question/issue in the Rewards Forum (forums.xbox.com/.../29.aspx) they'll be able to help
    you.

    -

    Be sure to check your rewards account (http://rewards.xbox.com/) to make sure you've been credited for the renewal. I know points are rewarded by the 15th and 30th of each month, and only after you've
    earned 100 (http://rewards.xbox.com/faq/)

    -

    I hope this helps.
  9. Smwutches Win User

    never got points

    Keep in mind that the points should be added to your account about 14 business days after the controller ships. If it's been over that time, you'll need to contact customer support for Microsoft Rewards, they are not the same as Xbox Rewards. Their contact
    link is available on their redemption page.
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Never got the promised Points

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