Never got Quantum Break pre order promos. Keep getting a run around and generic answers. ...

I don't want to hear that people are aware that there's a problem. We know they're aware, it's been WEEKS. I want a solution or at least some actual information pertaining to this complaint and what is actually being done. This is absolutely ridiculous.

:)

 

Did not receive Quantum Break Windows 10 Code

Hey Rookboom,

Where did you purchase Quantum Break? In order to qualify for Quantum Break on Windows 10, you would have needed to pre-order through the Xbox Store or redeem a Quantum Break code before April 4th, 2016.

If you got a code for Quantum Break on Xbox One and redeemed after April 4th, 2016, I'm afraid you do not qualify for this offer.

Keep us posted!

 

Alan Wake Digital Codes never sent

I made sure to Pre-Order and even pre-download Quantum break on the xbox one and that should have given me access to W10 version of Quantum break and 4 Digital download codes... for alan wake and DLC. I never got any of the codes

 

as you can see in the stickies, we are all being given no useful information and just lies and more delaying tactics. We should all just be asking for refunds now.

 

If you speak with phone support and tell them that you are not interested in waiting anymore they will give you a refund. Just be polite and refuse direction to post in the forums any more. I asked the rep to revoke my license because I was intending to
file a dispute with my card protection service once I got off of the phone with them and I was offered a refund that was credited back to my account two days later.

 

FocalKnight9982 & scottbwil,

If you haven't had a chance, please check your Xbox Live messages for communication. If you run into any further issues, please create a new thread and let us know so we can take a look into it. Thank you!