Never got One Month Game Pass promo code for buying Gold in January

On January 30th I noticed a promotion on the Canadian Dashboard, where buying one or more months of gold would get you a month code for game pass.

It's now March 17th and I still haven't got a message from live with a code.

I just talked to support about it, but they sent me here for help.

:)

 

Subscribed to Groove Music Pass promotion, promo code never sent

Last month I clicked on an ad on Xbox One that offered a promo code for 3 months of Groove Music Pass after buying one month. I bought a month through the ad, the promo code never came. I have been waiting over a month.

 

Free Month Promo Codes

I've never seen a "Free Month Promo Code" could someone explain to me? Is it like a beta version of the game or what? They seem interesting and I might buy one in the near future.

 

Heya!

Do you possibly have the terms of service for that promotion saved? Was that only seen on the console or by chance did you find it on a website as well?

Was this a Quest item or a Rewards promotion?

Did the chat or phone ream give you any specific instructions on what info to give us?

 

I only seen it on the dashboard, and I don't have the terms saved. But I did read through them to make sure I was good only buying a single month.

It was an ad om the home screen for the dashboard. Quests also hadn't launched in Canada yet, I don't know if February or March was the first month we got them.

They did not, they just said that only you guys could help me.

 

I just found this, I think it might have been this deal, as I remember needing to finally add my Mastercard to my account. I normally use paypal for everything, so I hadn't added
it.

 

The promo has been running since at least Dec 1st 2017, as I found a tweet for it.
Mastercard Canada on Twitter. So it is 100% this.

 

I bought a three month LIVE subscription with my MasterCard late January and it was solely because I saw it advertised like that. Still haven't received mine either...