Never got my second month of groove to redeem

ob1Wank3n0bj · Oct 31, 2016

promo sign up for a month of groove and get a second month free but never recieved an email

:)

AustinAndelin · Oct 31, 2016

Never Recieved 3 Months of Groove

I signed up for the 4 free months of Groove and never got my code emailed to me. It was my first trial. I used this link https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx

AustinAndelin · Oct 31, 2016

Never Received 3 Months of Groove

I signed up for the 4 free months of Groove and never got my code emailed to me. I used this link https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx

Mister Maka · Nov 1, 2016

Hey there ob1Wank3n0bj.

To clarify, when did you sign up for a month of Groove? It can take a bit of time to receive the code. Keep us in the loop

Mister Maka

Hey there ob1Wank3n0bj.

To clarify, when did you sign up for a month of Groove? It can take a bit of time to receive the code. Keep us in the loop

Mister Cizl

Hey ValidNickel0! You should see this code in your inbox now. If you have further issues, please post up a new thread. Thanks!

Miss Bijoux

Hey iMasterLee -

Just to clarify, did you purchase a month of Groove with a credit card or did you redeem a prepaid one month Groove code? If you purchased a month, your best bet would be to reach out to
Groove Support via their Support page.The 'Contact Us' options can be found near the bottom of that page.

If you redeemed a prepaid one month Groove code, unfortunately you will not qualify for this promotion. Per the

Groove promotional page, in order to qualify for the 3 complimentary months of Groove, you had to have purchased one month at $9.99.

Let us know if you have additional questions.

Mister Cizl

Hey sukimaki88! I've sent you a Forums private message. You can check them
here!

Mister Beep

Hey there, we're more than happy to help. Could you let us know when you signed up, and where you originally signed up? If you signed up on your Xbox One dashboard, simply post back to let us know. If this was an email offer from Groove or an offer through
the Windows Store, you will want to reach out to the appropriate teams through the

Groove Support page.

Please keep us posted!

Never got my second month of groove to redeem