never got my pre order bonus for sea of thieves

Hi there PoulpeMalade01. We're afraid the Black Dog Pack was a pre-order bonus only for Sea of Thieves.

Therefore if you purchased Sea of Thieves after its release, you wouldn't be eligible to receive that DLC.

Hi there DCash,

Thanks for reaching out. I'm sorry to hear about the issue with the pre-order bonus for Sea of Thieves.

I recommend to try reaching out to
Sea Of Thieves Forums for more assistance. Unfortunately, here in forums we do not have the appropriate tools to help assist with developer inquiries.

Hope this helps.

Hi there xRattleMeBone, thanks for reaching out.

To check, when you view your
Order History while signed into your account, what do you see there? Do you see the Sea of Thieves Mixpot item (Ebon Flintlock pistol)?

Additionally, when in Sea of Thieves, if you visit the Armory Chest on your boat or next to the weapons shop, do you see the item there?

Also, if you purchased Sea of Thieves, what do you see in your Order History for that purchase? The Black Dog Pack was a pre-order bonus only.

When did you pre order it? For those Pre ordered after the 16th of January will have a code sent to their Xbox account starting tomorrow.

https://www.seaofthieves.com/forum/topic/38102/pre-order-exclusive-outfit-and-items-missing/23

oh wicked thank you, will keep you posted

Code received, thanks heaps!

Your welcome!

Heya!

Unfortunately, we were not able to determine that you did in-fact preorder the title.

Do you still have proof of purchase for the game?

If you check your
commerce page for your account what dates do you see for the order or do you see an order for the game?

Post back and let us know what you find!