Never got my Forza 7 virtual key prize.

Discus and support Never got my Forza 7 virtual key prize. in XBoX Rewards & Social to solve the problem; It's been 2 days now since I won some driver gear from the turn key sweepstakes and I never received an email with my prize. I fear I may have... Discussion in 'XBoX Rewards & Social' started by HipHopHead80, Sep 21, 2017.

  1. HipHopHead80
    HipHopHead80 Guest

    Never got my Forza 7 virtual key prize.


    It's been 2 days now since I won some driver gear from the turn key sweepstakes and I never received an email with my prize. I fear I may have registered with a typo in my email address and I do not see anywhere to check/change
    it on the promotion page. I DO get the regular Xbox Live Rewards emails but when you register for the sweepstakes you have to enter an email address and that is where the prizes are sent to. It is not in my junk email either. Is there anyway to verify what
    email you used to register for the Forza 7 sweepstakes with?

    :)
     
    HipHopHead80, Sep 21, 2017
    #1
  2. NINJA SPARTAN
    NINJA SPARTAN Guest
    Forza 7 Virtual Key GrandPrize

    When is the Forza 7 Virtual Key Grand prize announced? Where will the winner be posted?

    Thanks!
     
    NINJA SPARTAN, Sep 21, 2017
    #2
  3. NINJA SPARTAN
    NINJA SPARTAN Guest
    Forza 7 Virtual Key Grand prize

    When is the Forza 7 Virtual Key Grand prize announced? Where will the winner be posted?

    Thanks!
     
    NINJA SPARTAN, Sep 21, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Never got my Forza 7 virtual key prize.

    Hello HipHopHead80,

    If you could use the "Message" function on the forums (the envelope icon on this post) to private message us with the email address you are expecting to receive these prizes at, we will investigate with our win fulfillment team to see if there is an issue
    with your win emails.
     
    XBLRewards8, Sep 22, 2017
    #4
  5. HipHopHead80
    HipHopHead80 Guest
    Message sent.
     
    HipHopHead80, Sep 23, 2017
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello HipHopHead80,

    Thanks for the information. We see that you were able to redeem the driver gear on the 23rd. Are you still having an issue with emails?
     
    XBLRewards8, Sep 26, 2017
    #6
  7. HipHopHead80
    HipHopHead80 Guest
    I got that code from a friend. I never did get the code I won and I haven't won anything since. I'm just concerned if I do win anything in the future if I will get the code or not.
     
    HipHopHead80, Sep 27, 2017
    #7
  8. XBLRewards8
    XBLRewards8 Guest

    Never got my Forza 7 virtual key prize.

    Hello HipHopHead80,

    Our win fulfillment team has updated us that they have resent this win email, and that the email address they have matches the one you provided in your message. Can you confirm receiving this win email?
     
    XBLRewards8, Oct 5, 2017
    #8
  9. HipHopHead80
    HipHopHead80 Guest
    I did not get the email. I just won the Hoonigan Pack and did not get that either.

    Never got my Forza 7 virtual key prize. [​IMG]
     
    HipHopHead80, Oct 8, 2017
    #9
  10. Classic Gamer24
    Classic Gamer24 Guest
    I am Having the same problem but I won the Hoonigan Car pack, Driver Gear, and the VIP but I have Never received anything
     
    Classic Gamer24, Oct 9, 2017
    #10
  11. XBLRewards8
    XBLRewards8 Guest
    Hello HipHopHead80,

    We are currently contacting our win fulfillment team to see if they can provide an alternate means of prizing (like private messaging the code tokens), since you can confirm not receiving emails multiple times. We'll update this thread once we know more!
     
    XBLRewards8, Oct 13, 2017
    #11
  12. XBLRewards3
    XBLRewards3 Guest
    Hi HipHopHead. We've sent you a message with the codes. Thanks for your patience!
     
    XBLRewards3, Nov 3, 2018
    #12
  13. XBLRewards8 Win User

    Virtual keys for forza 7 never got the prize?

    Hello BLIZUNTS83,

    We will have our win team attempt to contact you again via private message. For reference, you can see your messages by clicking your gamertag in the upper right corner of this page, and then selecting "Messages". Let us know if you receive these messages
    successfully.
  14. XBLRewards3 Win User

    Never got my Forza 7 virtual key prize.

    Hi HipHopHead. We've sent you a message with the codes. Thanks for your patience!
  15. XBLRewards8 Win User

    Never got my Forza 7 virtual key prize.

    Hello HipHopHead80,

    If you could use the "Message" function on the forums (the envelope icon on this post) to private message us with the email address you are expecting to receive these prizes at, we will investigate with our win fulfillment team to see if there is an issue
    with your win emails.
  16. XBLRewards8 Win User

    Never got my Forza 7 virtual key prize.

    Hello HipHopHead80,

    We are currently contacting our win fulfillment team to see if they can provide an alternate means of prizing (like private messaging the code tokens), since you can confirm not receiving emails multiple times. We'll update this thread once we know more!
  17. XBLRewards8 Win User

    Never got my Forza 7 virtual key prize.

    Hello HipHopHead80,

    Our win fulfillment team has updated us that they have resent this win email, and that the email address they have matches the one you provided in your message. Can you confirm receiving this win email?
Thema:

Never got my Forza 7 virtual key prize.

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