Never got my 3 month Groove code

Discus and support Never got my 3 month Groove code in XBoX Sales and Promo to solve the problem; Tech support told me to post here. I signed up for Groove because of this promo: https://www.microsoft.com/en-us/groove/bogo "For a limited time,... Discussion in 'XBoX Sales and Promo' started by ValidNickel0, Sep 1, 2016.

  1. ValidNickel0
    ValidNickel0 Guest

    Never got my 3 month Groove code


    Tech support told me to post here.

    I signed up for Groove because of this promo:

    https://www.microsoft.com/en-us/groove/bogo

    "For a limited time, sign up for Music Pass, and after your first paid month ($9.99) we'll email you a promo code for your complimentary months."

    "Upon completion of first billing cycle, customer will receive via email a promo code valid for 90 days of Music Pass at no charge. Limit 1 promo code per customer, single use only. Promo code must be used by August 31, 2016."

    My billing cycle ended on August 23. The only email I received from Microsoft was one confirming my subscription ending. I received no code.

    :)
     
    ValidNickel0, Sep 1, 2016
    #1
  2. Groove 3 month promo

    I signed up for a month of Groove music last month and was supposed to get 3 more months free but never got my codes. Any help would be appreciated.
     
    FixingMeerkat66, Sep 1, 2016
    #2
  3. Groove Music Labor Day sale code not received

    Hi, There was a deal where if you subscribed to Groove Music for the Labor Day sale, you’d get two 3-month tokens for Groove Music in an email by the end of September. Spetember ended, and I never got my codes. I have never subscribed to Groove Music previously,
    I am eligible for the promotion and I did not receive my codes.
     
    CosMiC x SolaR, Sep 1, 2016
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Never got my 3 month Groove code

    Hey ValidNickel0! You should see this code in your inbox now. If you have further issues, please post up a new thread. Thanks!
     
    Mister Cizl, Sep 2, 2016
    #4
  5. Mister Cizl Win User

    Never got my 3 month Groove code

    Hey ValidNickel0! You should see this code in your inbox now. If you have further issues, please post up a new thread. Thanks!
  6. Mister Beep Win User

    Never got 3 month groove code

    Hey there, we're more than happy to help. Could you let us know when you signed up, and where you originally signed up? If you signed up on your Xbox One dashboard, simply post back to let us know. If this was an email offer from Groove or an offer through
    the Windows Store, you will want to reach out to the appropriate teams through the

    Groove Support
    page.

    Please keep us posted! :)
  7. Mister Cizl Win User

    never got my groove 3 month promo code

    Hey, c4ndymann! I've sent you a Forums private message. You can check them
    here! :D
  8. djfreek Win User

    Groove Code of 3 months free not recieved yet since july!

    Hi,

    I signed up for groove music in August as there was a 3 month free. I have now paid for groove for the last 2 months and haven't got my code?.

    Please can you advise as this seems like false advertising to me......

    Regards

    Roger
  9. Mister Cizl Win User

    never got 3 months of groove music

    Hey sukimaki88! I've sent you a Forums private message. You can check them
    here! :D
Thema:

Never got my 3 month Groove code

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