Never got February reward, help!

Hello,

My name is Ryan and my gamertag is psilocybonaut. I completed all of the requirements and never received my mystery (~$10) reward for February. I waited all March and I never got it. I called Support and they referred me here. Can this please get fixed?

Thanks so much.

:)

 

Never got February quest reward

For help with quests, you'll need to post in the sales and promotions forum.

 

Never got February quest reward

Happy to helo look into that!

Could you post photos of the Achievements you earned?

We are not currently able to find them on your account, is the account you are posting with the one that completed all of the quest parts?

Post back and let us know!

 

Hi there,

Thank you for reaching out to us with this issue. We've collected your information and will pass this information along to the appropriate teams. We appreciate your patience on this matter. Thank you.

 

When should I expect an update on this?

Will my February mystery reward (from 3 completion conditions such as "earn 2 achievements in one of the February games with gold titles") be automatically credited to my account? How long does this usually take? This is kinda ridiculous..thanks for helping
though it's appreciated.

 

We wouldn't have a timeline on that unfortunately, but you should see that content appear in your Email, Xbox Messages, or
Commerce page.

Keep an eye on those locations and let us know if we can assist with anything else!