Never got email from entering code

I entered the promo code for name your game after buying the **** one. It was supposed to be in my email and it's been 2 weeks - nothing there. chat service gave me this link which is VERY frustrating. I need help and it's cant take hours, I've already wasted
a lot of time buying and setting up this xbox for my son

:)

 

Destiny expansion pack

Just entered all codes from bungie.net, GameStop emailed me that the armor shader code won't be activated till 9.9

 

[Tip] Paying games and DLC cheaper on Xbox One thanks to Russian Xbox Live

No ! In fact, you buy gift cards from the russian Microsoft Store, you will receive a code by email, you go to xbox.com, you change your region at the bottom of the page, you enter the code, you buy game or dlc and after the game will download automatically from your console

 

For help with that offer, you'll need to fill out the form on the bottom of the offer's FAQ - https://microsoft.promo.eprize.com/nameyourgame/faq.html