Never get my rewards points.

Deshklok · Nov 16, 2017

I would like to know why none of my xbox store purchases register my xbox rewards points. I've spent quite a bit of money on the online store and never had a single point added to my account. What gives?

:)

KNOWLES1516 · Nov 16, 2017

reward points

How come I never get my reward points

xxSpartan 99xx · Nov 16, 2017

Never got Xbox Reward points for buying Xbox One. Can I get Microsoft Rewards points instead?

I never got the Xbox Rewards points (or any points, from any of my purchases) from buying my Xbox One X. Now that program is no more, and they're running an offer for 50,000 points if you buy a One X. Is there any way I can get those points in substitution
for never receiving my Xbox Rewards points?

XBLRewards8 · Nov 16, 2017

Hello Deshklok,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

XBLRewards8

Hello Deshklok,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

Smwutches

You'll want to post in the support section of the forum in order for support to check your account.

Mexicola1984

Im still trying to get my 27£ rewards points back from an order i cancelled two weeks ago, Game never had the best staff and now there website is a massive joke aswell. Once/if i get my reward points back ill use them and i wont be shopping at Game again,
total joke all round

SoapyEar451

I have yet to get anything from ms rewards, never got too many points.

Daft Badger

Rewards support forums are here
forums.xbox.com/.../29.aspx

You may have to wait for a reply as it's the weekend & xmas.

Never get my rewards points.