Networking issuse

so for the past 3 months i have been having the strangest issuse's with my xbox360 connecting to my router it seem like everyday is a 3 hour process to connect to XBL, in which i have to restert my router/modem 3 times, change my ip address daily and portforward
and dmz the ip address. and when i get disconnected i get this code over and over again 8015190E and i'm not download my profile or anything for that matter. i even change my sercuity for my account multiple times and i know i'm the only on using it. i've
contact XBL support six and each time i get the same run around of step that never seem to solve the issuse. its only when i do the step i listed above do i seem to stay connect but for only 24 hours then i have to change everything all over again.

this issuse is causing me a lot of unwanted stress and i feel as though my money and time is being wasted on XBL, so i want to know how can this be fix and my stress relieved once and for all.

:)

 

networking issues

Could you detail out what "all the necessary steps" are, so we don't post up solutions that may only echo back.

Post up the make and model of your modem, along with the make and model of your router.

Is the firmware version of your router up-to-date?

Do you connect wired or wireless with your console? If wireless, do you only have your wireless router between it, and your console, or do you use an extender for coverage?

Do you connect multiple Xbox consoles to the very same router Internet connection?

Could you log in to the UI of your router and (in most conditions) have a look under WAN settings, and let us know if the IP listed as the WAN/Internet address is a public, or private, IP address. If you don't know the difference between public and private
addresses, then wiki away.

You may also want to verify that your console is running in Energy-saving power mode. If not, switch from Instant-On to Energy-saving.

 

Networking issues

so yesturday my xbox one s was reading the wifi perfectly find an i wake up today and im dissconected from the internet and it wont read it when i go search for networks and when i try doing a wired connection it still says im not connected. But my phones
and everything else will connect without an issue

 

Hey there TvG!

Before we get started, please read:
forums.xbox.com/.../1821897.aspx and post back in full detail (the bits in bold). This information will give those who are trying to help you a much better understanding of your situation.

Thanks!

 

united states oregon

cisco DPC3939

just the one console and connect wireless

internal

unknown

static

8015190E

comcast xfinity

w:0000-0021

x:0000-F001

y:30A8-4800

z:0000-0000

ID:FFFF-FFFF

L:8015-190E

Q:8007-0435

T:wireless

D:75.75.75.75, 75.75.76.76

S:WPA2

C:11

 

Y:20A8-4840

L:0015-10F0

Q:801C-274C

 

Thanks TvG!

Could you do me a favor and login to your gateway and look for the date when this device was last updated with its latest version of firmware.

I suggest that you read: Cisco dcp3939 - Known issues, where you will find two users with a similiar issue as yours.

I would also suggest that you change your console's DNS settings, and use
Google's public DNS servers instead (8.8.8.8/8.8.4.4), to map domain names to IP addresses.

Note! Make sure you don't use the following features all at the same time: Port Forwarding, DMZ, and UPnP. Make sure you only select one of these features to be enable at a time.

Post back and let us know how that goes.

 

okay but how do i check the firmware

 

eMTA & DOCSIS Software Version:dpc3939-P20-18-v303r20421622-141112a-CMCST

DECT Software Version:336E

 

Can you also see if there's a date when the latest version for firmware were pushed out by your ISP?

Have you tried any of the other suggestions that I made, as per my previous post?