Network transfer

Good day,

I just got a new xbox one S and tried to copy my games using network transfer from the old OG xbox to the new but few games won't copy especially Black Ops 4. I realized a few other games won't copy but BO4 is my main worry for now as the game size is huge
and I don't want to redownload it as my connection is slow and it took me 3 days to complete the initial download. I have restarted both consoles and checked for updates of which there are none.

Any assistance would be helpful

:)

 

Network transfer

I would leave both consoles on while it actively transfer files to prevent any chance of interruption.

I have read somewhere that you are still able to complete the network transfer by leaving the source console turned on, but the destination console in standby (with instant-on power mode enabled). No real guarantees though, as I've only personally done the
former method.

Related articles:

• Enable network game transfer
• Energy-saving Mode | Instant-On Mode | Xbox One Power Modes

 

Network transfer

am I able to turn off the console sending the info to my other Xbox during network transfer

 

do you have network transfer enabled on both consoles?

Do you have an external hard drive that you could use to get around this issue?

 

I do have them enabled on both consoles. Unfortunately I don't have an external that i could use.

 

Hi Law Maker!

Thanks for reaching out! Since you said that you are having
trouble copying some games to your new console via network transfer you may want to ensure that you are meeting the correct criteria during transfer (example: not playing a game on the host Xbox). If you are meeting all the criteria, then any games or apps
that have not transferred over may need to be downloaded and installed manually via the new console, or you can also try restarting the network transfer itself.

Hope this helps out!

Please be sure to let us know the results!

 

I met the criteria cos a couple of other games copied. And no i wasnt playing any game, nor was there any update for any of the games i was trying to transfer. I restarted the connection several times to no avail.

It really looks like I'll have to redownload them again

 

Hi Law Maker,

Thanks for the reply! I'm sorry to hear about the issue on
copying games to your new console vial network transfer. Unfortunately, the file at times may be corrupted for transfer and a quick fix is to install it directly to the console.

• What is the error message you are receiving when you attempting to transfer?

Hope this helps. Let us know.

 

Thanks for your concern.

Even worse it doesn't give any error message. The download just stops like the connection went out. Like where it says pause if you pause a downloading game

 

Hi there Law Maker,

Thanks for the reply!
Try this troubleshooting article: How
to restart or power cycle your Xbox One console(Disconnect and reconnect your console's power cable) and retry the network transfer.

Try this and let us know the results.

 

Hello,

I did this yesterday. I even powered the xbox down for over 12hrs

 

Hello Xx Law Maker xX,

Our next suggestion here, attempt a Soft Factory Reset by selecting the following:

Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or
apps. This will save you from downloading or reinstalling the large game files

This option will do the following:

1. Remove profiles (Be sure to keep all information for signing into any/all accounts)
2. Redo the network connection, so it's best to have backups, i.e. Ethernet cord, hotspot connection

Try this for us and let us know if this works.

Best wishes!

 

Hello,

Sorry for the late reply, had a long shift.

I just tried that now to no avail.

I've decided to just download it over the weekend while I play on the OG xbox.

Thanks for all the support