Network Problems

JODDY-88607319-95D0-4C2D-AA22-BDDCD21A9E63 · Jan 5, 2015

I am connected to the Xbox Live and it says all services are available. When I try to use Netflix, Call of Duty Advanced Warfare and Destiny I get a message saying I need to be connected to a network. HBOGO and Xbox Video work for me but I havent tried any
other games. Any help would be very much appreciated.

:)

i EXCLUSIVE v · Jan 5, 2015

network problems

i cant connect to xbox live and i dont no y iv talked to my net provider and no joy whats going on

GMAN990 · Jan 5, 2015

Network Problems

Please read:-
forums.xbox.com/.../9.aspx

And post back your details in full (the bits that are in bold on that post) so that people may help

If you are wireless can you also state whether you are using the white or black external adapter or the Xbox 360S Internal adapter

Thanks

GMAN990

Great stuff thanks for that

metroidkillah

Firmware V1.0.0.38_16.0.48

GMAN990

Excellent

Out of interest can you please let me know what firmware your router is running it will be shown on this screen of your router:-

screenshots.portforward.com/.../Router_Status.htm

The WNDR3400 isn't on the Xbox certified list (it might not have been submitted for testing) but I like to keep a list of routers that do work that are not on that list, I can add it here then:-

www.unofficialguidetolive.co.uk/.../63-two-xboxes-using-one-router-internet-connection

Thanks

EDIT: Arr I see what you mean, yeah 1.40 looks like a typo anyway if you could let me know the firmware anyway

Miss Portia

Are you able to try the ethernet cable to your Xbox? That would help us determine where the problem is.

Jaymo1978

Hi Stomping! I can confirm that this is an ongoing issue for many CoD Ghosts players. In addition to the steps Faithless mentioned, I would also suggest a couple of additional things, which are troubleshooting steps publicized by developers on the CoD forums:

1. Make sure on your router that you have forwarded the network ports Xbox One uses for network communication.

2. Make sure your Xbox One is hardwired into your router to preserve the integrity of the connection.

3. If all of the above (including rebooting the router and hard-resetting the Xbox) still cause issues, there is another possibility. The video below is from a user who has this issue, and has found a temporary workaround which seems to work for an extended
period, or even causes the issue to go away completely until the next system reboot.

https://www.youtube.com/watch?v=O0W9FdnvQMg

Give it a try and let us know!

Network Problems