Network connection issues

SamHowson · Jul 26, 2020

Has anyone experienced network connection issues? My Xbox1 wont connect to the network and I have tried all the trouble shooting & offline system update and factory reset. When I reboot it still wont connect and gives error code 0x80070490. it still inside
its one year warranty but there doesn't seem to be any way for me to raise a Service order online as it says not available for Network issues. Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr. No apparent way to contact Microsoft!

:)

GMAN990

Hi,

Try changing the wireless channel on your router, try a few different channels to see which work the best for you

{Parity}

Try performing a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

MetalHeadChiyo

I've been having the same issues, try hard resetting the Xbox and then set up the network again, it should take the password after. It's getting annoying having to reset my Xbox every couple hours just because of this

XBF Nestor S

Hey there Joe thanks for keeping in touch.

We apologize for this inconvenience but the error code at hand suggest there is a slow connection between the console itself and the router. Would it be possible to hardwire the console to the network hardware just for the set up process? Let us know so
we can iron this out.

joe beard

not too sure what they are sorry

Network connection issues