Network connection issues

I am getting a poor network connection through my Xbox, I receive an average download speed of about 10 Mbps, 5 Mbps upload speed, 0/1% packet loss, 1480 MTU, around 50ms latency and 95-100% wireless strength, however through my phone/other devices I receive
in excess of 150 Mbps download and 10 Mbps upload speed. Sometimes I can achieve higher numbers if I disconnect and reconnect the wifi numerous times through the xbox dashboard. I have checked the xbox at a friends house using their wifi and receive the same
reported network statistics through their xbox so it doesn't seem to be the Xbox that is the issue. Can anyone help?

:)

 

Network Connection Issues

Been trying to connect my xbox wirelessly for the first time with my new adapter and having a hard time.It keeps failing at the network connection stage

I have one of the first launch 20gb Xbox 360 white consoles from 2007

What Country/State/Province do you live in?
Phoenix, AZ USA

Modem brand & model number: Motorola SURFboard model
SB5101

Router brand & model number: Linksys Wireless G model E1000



We also have a network extender as well. Linksys Wireless G Network Range Expander model
WRE546



Network Connection Type: Wireless/Wired: Wireless

If Wireless, what type of encryption are you using? WPA2 or WPA

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
White external (Brand new)

Things you have tried: I've gone through the xbox troubleshooting so I've rebooted the network, checked that the wireless adapter has a red light showing ready to connect, checked my wireless password at least five
times, checked that my DHCP settings are currently turned on, used a manual ip address withing the range/parameters of my router, and checked that MAC filtering is turned off.

Is UPnP Enabled? Yes/no/Unknown: Unknown

Is NAT Type Open? Unknown

Any Error Codes you encounter: No specific codes

What type of internet do you have? Cable/DSL/T1/3G?
Cable

Who is your ISP(Internet Service Provider)?
Cox High speed

When you run "Test Xbox LIVE connection" what is the exact message shown on screen?
"There's a problem with your connection"



I'm currently using my parents network so I'm not going to be able to make any changes to the network settings as they are. I know proximity isn't an issue because I've had it right next to the router and still had the same error message. If anyone has a
solution to this I'd really appreciate it.

 

Network Connection issues

Hi,

Try changing the wireless channel on your router, try a few different channels to see which work the best for you

 

Try performing a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.