Netflix wont load - error 0X80070002 and Blu-ray player only loads menu sound and keeps ...

So here's my issue...about a week ago my Netflix stopped working for no reason. When I click on the app I get a white Netflix loading screen and then it exits before actually loading. The error code 0X80070002 comes up. I have uninstalled and reinstalled,
I've hooked up to a different internet connection, I've held the power button in and restarted my router, I deleted all the apps I added between the last time it worked and when it stopped working, I've tried hooking up to a wired connection; all of this is
at the behest of XBOX Support on Twitter.Nothing seems to work.Online support has asked me to delete my save data for the app but I don't have any for some reason.

And now my bluray player refuses to play DVDs. It'll get to the loading screen of the app and start playing menu music but never stops loading. Again tried the same things to get it to work but nada.

I've noticed two people have posted with these issues separately but they never seemed to get resolved. I figured I'd come to the community and perhaps someone has experienced the same issues and found a fix for it. Thanks for any help.

:)

 

Blu Ray Player will not read movies

Im also having issues with blu ray movies. Any movie i try blu ray screen appears but movie wont play picture just audio and the white loading circle keeps spinning. This began after last update and at same time kinect has been constantly turning on and
off. Is this getting fixed in April or is my system broken?

 

my fist xb1 mass issue.

it was bound to happen... my first honest issue/issues have happned and all on the same day.

1: bf4 constantly crashing and bouncing me back to home..(nothing new) isues even opening program and still network/getting in random lobby's(again nothing new)
2: netflix not going hd.. some video's/tv shows/series will only load to 99% mostly video's i have already watched.. tv show issues are on series..
3:amazon prime. having similar issues as netflix..(tried to see if it was a netflix thing) tried 2 tv series having the same 99% issues.. random shows work but not ones already tied to my account.
4: nfl app wont even load. keeps giving me the same time out error. blue screen loads and spinning wheel pops up and it just locks up.

5:smartglass will keep connecting and loging off while in netflix/amazon.. amazon is more stable


i have yet to put ac4 in or forza5 today. mainly wanted to get some bf4 time in..

 

Same thing is happening to me. Exactly the same way. I've also done everything you have tried as well, to no avail.

 

I ended up going to the settings and resetting to factory standards. You've gotta set everything back up but it seems that everything is working fine now. Might try that. Merry Xmas

 

I'm having the exact same problem, everything on the xbox one works except Netflix loads for 10-15 seconds and then crashes out and Error codes 0x80070002. Netflix still works perfectly on my desktop PC and phone.

Things tried:

-Hard reset

-uninstall and reinstall of netflix app

-uninstall neflix, hard reset xbox, resinstall app

- factory reset xbox, resintall netflix app

-logged into netflix on pc and revoked logins for all devices hoping it was an account issue. It was not.

I am still having the problem. This is very annoying.

 

Ive just gotten this problem and its irritating. Cant load any updates or play anygames. My apps are usless because they wont load. Please fix this asap!

 

Hey there MUSE231!

Please go head and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!