Netflix will not let us sign on per-profile

bazfum · Oct 31, 2018

if imsign on to my Netflix account in my profile, my sister gets access to my netflix even under her profile. If she signs me out of netflix and signs in as herself, i see her netflix in my profile. This is very annoying and kind of dumb? Whynis the netflix
account saved in the console and not the profile? Other apps (Amazon, VuDu) work as expected.

:)

cross44 · Oct 31, 2018

Backwards compatibility question

You can login, make sure you are logged into a profile on your xbox one, then hit the back and start (view and menu) buttons in x360 mode... That brings up the option to sign into profiles and download profiles.

Even if you use another xbox 360 it should let you login to a xbox 360 profile and it should just say it was last signed in on another system. I'd make sure you are signed into a profile, if you are trying splitscreen stuff make sure your friend signs into his xbox one profile before then signing into his xbox 360 profile.

Awkward, but it works. Been busting up borderlands splitscreen in bc for a couple days.

GraceKufeldt · Oct 31, 2018

Access various Netflix accounts on one 360 console

Up until about a month or so ago, we were able to sign into separate Netflix accounts through separate Live profiles. Every once in a while, something the other person watched on their Live profile and Netflix account would show up on my recently watched
list, even though I did not watch it (which made no sense). It was only slightly annoying. But now, we can only sign into one Netflix profile at a time across the whole console. If we want to watch something from our individual profiles, wee have to sign out
of the other person's first. What happened? Is this an Xbox problem, or do I need to contact Netflix?

XBF Nestor S · Oct 31, 2018

Hey Baz thanks for taking the time to bring this issue to us!

Rest assured we are here to assist, however, we will need a little bit more information. Is any account set to

Home Console? Also try
Removing and Re-downloading the profiles and
Power Cycling the console: IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

There is a stable network connection.

The information for all profiles is known (email and passwords)

Give these steps a shot and let us know if we can further assist!

XBF Nestor S

Hey Baz thanks for taking the time to bring this issue to us!

Rest assured we are here to assist, however, we will need a little bit more information. Is any account set to

Home Console? Also try
Removing and Re-downloading the profiles and
Power Cycling the console: IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

There is a stable network connection.
The information for all profiles is known (email and passwords)

Give these steps a shot and let us know if we can further assist!

EggsBoxJuan

Hi, if I'm not mistaken you can set the streaming quality by signing into your Netflix account online and setting the streaming quality for every device you use to stream Netflix on but you can't set the quality per device.

Sign into Netflix and go to your account profile and you'll see the option to set the Playback Settings there. You may though need to settle for a lower than HD quality as it appears that the highest setting covers both HD and 4K streaming.

These are the available options

Auto

Default video quality and data usage.

Low

Basic video quality, up to 0.3GB per hour

Medium

Standard video quality, up to 0.7GB per hour

High

Best video quality, up to 3GB per hour for HD, 7GB per hour for Ultra HD

That setting is per account, so any changes will affect only the account you make the changes on.

57daf9a2-1ceb-4de4-8

Im having the same problem just now. I signed into netflix using a different netflix account and it was no problem signing in. Can you sign into netflix on your main account or is it still not letting you?

Misses Joust

G'day Kurtimus! Sorry to hear about the profile issues when signing in. Let's try a

power cycle to help prevent that in the future. Most of this sign-in behavior has been worked out, but it can still pop up occasionally and a power cycle can help.

Some other alternatives are to disable Kinect sign-in, or use one Netflix account on the console instead of two. Netflix allows users to set up profiles on their accounts now, so you can each still have your own Instant Queue but use the same overall account
to sign in. Doing so may prevent Netflix from switching between accounts when the second user signs in.

Nikki247

Won't that sign out Netflix on all of the other profiles? My concern is, I didn't sign into my brothers acct. using my profile on his Xbox. When he (using his own ms acct.) signed into his nfx acct. it automatically did the same on my profile (his Xbox)

Netflix will not let us sign on per-profile