Netflix subtitles always on despite XB1 cc settings on off

Discus and support Netflix subtitles always on despite XB1 cc settings on off in XBoX Games and Apps to solve the problem; Everytime I go into Netflix I have to manually turn off CC. c5c29820-dead-4757-b363-73b562df0bcd Discussion in 'XBoX Games and Apps' started by Annihilator27, Dec 23, 2014.

  1. Netflix subtitles always on despite XB1 cc settings on off


    Everytime I go into Netflix I have to manually turn off CC.

    :)
     
    Annihilator27, Dec 23, 2014
    #1
  2. sc_shark
    sc_shark Guest
    fix your subtitles.. system and netflix..

    so recently or with updates i have seen subtitles get turned on on allot of systems..

    for general subtitles go to my apps, settings, bottom has a thing with CC in it.. click on that and it allows you to turn off subtitles or close captioning in the system...

    on netflix its a little different..

    you have to be int he app start playing the video/tv show hit the a button and bring up the part that allows you to pause play fastforward... at the very end it looks like a small magazine click on that and it allowsyou to turn off close cationing in the netflix app..
     
    sc_shark, Dec 23, 2014
    #2
  3. Netflix subtitles always on

    Well I cancelled Netflix because of this. Tried all the fixes and nothing worked.
     
    MikePARKISON JR, Dec 23, 2014
    #3
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Netflix subtitles always on despite XB1 cc settings on off