Netflix - Problems with 5.1 Sound and HDR

Discus and support Netflix - Problems with 5.1 Sound and HDR in XBoX Games and Apps to solve the problem; Hi, Bought an Xbox One S yesterday, and am having some problems with Netflix app: 1) If I use the Dolby Access app to set the Xbox to Dolby Atmos... Discussion in 'XBoX Games and Apps' started by RolandRohde, Jun 10, 2017.

  1. RolandRohde
    RolandRohde Guest

    Netflix - Problems with 5.1 Sound and HDR


    Hi,

    Bought an Xbox One S yesterday, and am having some problems with Netflix app:

    1) If I use the Dolby Access app to set the Xbox to Dolby Atmos Bitstream, then Netflix can no longer output DD+ 5.1 Streams. It just plays PCM Stereo, even if the app is set to play 5.1 Surround. Setting the Console to Bitstream without avtivating Dolby
    Atmos Support fixes the issue, but I want to keep Atmos for BluRay and Games. Please fix!

    2) As soon as I start Netflix my TV goes to HDR mode and stays there. It then tries to display everything as HDR, even SDR content. That also needs a fix. Thanks!

    :)
     
    RolandRohde, Jun 10, 2017
    #1
  2. TV recognizing entire Netflix app as HDR

    I've been looking into getting better broadband and an HDR 4k tv so that I can watch Netflix. Hearing problems like this is making me reconsider this a fair bit. Can you not even disable HDR for Netflix, as that sounds preferable to these issues?
     
    Tom Montgomery, Jun 10, 2017
    #2
  3. a.gornbein
    a.gornbein Guest
    No Sound From Xbox One X

    I have the same issue with my Sony HDR and 5.1 Vizio sound bar hooked up via the ARC HDMI port. For me it always seems to happen when I’m playing a game in HDR and go to the home screen to check on something else. It’s almost as if switching in and out of
    HDR stops the sound completely for me. I’ve tried it on uncompressed and bitstream with multiple games. It’s downright infuriating to pay this much money for something so buggy.
     
    a.gornbein, Jun 10, 2017
    #3
  4. Tom Montgomery Win User

    TV recognizing entire Netflix app as HDR

    I've been looking into getting better broadband and an HDR 4k tv so that I can watch Netflix. Hearing problems like this is making me reconsider this a fair bit. Can you not even disable HDR for Netflix, as that sounds preferable to these issues?
  5. FMJblaster22 Win User

    No Audio with Netflix

    I have the same problem, on netflix if the movie is not 5.1 NO sound. change the settings on xbox to didgital stereo no sound at all. Pioneer says i have a bad xbox, and xbox says i have a bad reciever. What a bunch of ***!! Best solution?? cancell netflix,
    cause everthing else works just fine.
  6. ShinyMcBrah Win User

    No surround sound in Netflix (using optical)

    Update: I installed the Amazon Instant Video app and the surround sound works flawlessly with 5.1 programs in that app.

    So this indicates the problem is with the Netflix app itself.

    Anyone else experiencing this? Is there possibly a fix coming?
  7. ShadowChaser36 Win User

    Still no Dolby Digital 5.1 Surround after update

    I've got my system set to DTS surround and everything that is coded for 5.1 sound comes out in 5.1. If you are watching TV or Netflix and the show you are watching is only encoded for DD stereo, that's what you're going to get regardless.

    When I watch Top Gear on Netflix, it comes out in stereo, but when I'm playing Forza 5, I get 5.1
  8. Malacath Win User

    Netflix: stuttering & lip sync issues

    60Hz is normal for Netflix. 50Hz is only used for TV broadcasts and maybe some DVD's

    I think the problem is the Netflix app itself. I've seen a few reports of problems with the Netflix app. Probably have to wait for Netflix to update it.

    And for lipsync issues check the consoles sound settings. I know if I ever have anything outputting dolby 5.1 sound to my tv I get lip sync issues. I had to disable dolby in both my ps3 and 360 to fix lipsync in games and apps.
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Netflix - Problems with 5.1 Sound and HDR

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